Doctorcall logo
 
Doctorcall Medical Services are among the UK's leading private medical groups. Established in 1989, Doctorcall was the first visiting doctor service in the UK, although they now offer many other services besides (including sexual health tests, physiotherapy treatments, occupational health checks, and cosmetic treatments such as Botox®).
 
If you've never heard of Doctorcall before, here's a brief introduction:
 
 
Doctorcall first contacted Designer Websites in late 2014. Their website at that time was a self-made Wordpress solution, but what they needed was a professional, bespoke business website to represent their long-established brand in the best way possible, and we were the company tasked with delivering this.
 
Here are some of the features that Doctorcall requested for their new and improved website:
  • Fully integrated Qinec booking system
  • Ecommerce system with online payments powered by Sage Pay
  • Mobile-friendly responsive design
  • Blog engine to allow Doctorcall's staff to post news and updates

What happened next?

We worked closely with Doctorcall to design and develop a new website that was tailored to their specific requirements. The new site went live in March 2015, and the impact of our work was visible almost immediately - the site's total traffic for April was almost 20% higher than in April 2014:
 
Doctorcall site traffic
 
An even more pronounced improvement was visible in Doctorcall's mobile stats - total mobile traffic for April 2015 was 41% higher than the same total one year earlier:
 
Doctorcall mobile traffic
 
This demonstrates the difference that a responsive, mobile-friendly website design can make - at time of writing, mobile users make up roughly 40% of Doctorcall's total visitors!
 
It's also worth noting just how well the Doctorcall website has been performing from an ecommerce standpoint. When developing the new site, we incorporated a shopping basket system that would allow visitors to purchase certain Doctorcall products (such as home testing kits and anti-ageing creams) over the web.
 
This approach appears to have worked wonders for the business - site revenue increased by almost 90% between June and July 2015!
 
Doctorcall revenue
 
All in all, our work has yielded outstanding results for Doctorcall's business. Here's what they had to say about the new website and its performance over the last few months:
 
"Designer Websites came highly recommended to us, and we couldn't be happier with the results of what is essentially a huge project for us. From start to finish they guided us through the design, delivery and acceptance of the ecommerce website in a clear and easy-to-understand way.
 
"Thanks to their clear communication and expertise, we now have a product we are very proud of. They continue to help us develop our online platform as we think of more ways to increase revenue through our web presence."
 
Jamie Watkins, Doctorcall Medical Services
 
Would you like us to design a new website for your business? Request a quote now, or give us a call on 01446 339050 to discuss your requirements with a member of our team!
New Broadleaf website

Broadleaf are among the UK's leading suppliers of real wood products. While they mainly specialise in wood flooring, they also manufacture wooden doors, worktops, beams and trusses; all of these things can be found in Broadleaf's many showrooms, which are dotted throughout Great Britain, Ireland, and France.

However, no number of bricks-and-mortar locations can ever compete with the reach and accessibility afforded by an ecommerce website, and Broadleaf came to us because they wanted a bespoke ecommerce solution that would allow them to market their gorgeous wooden wares to an even wider audience.

As usual, the Designer Websites team rose to the occasion, creating a stunning, user-friendly website that's almost as beautiful as the products it was designed to showcase. Each site visitor can now browse high-res images of Broadleaf's range, add items to their own personal 'Favourites' list, and even purchase real wood products online via the secure checkout system (powered by Sage Pay).  The website also has a number of additional features, such as a 'Floor Maintenance' section and 'Project Spotlight' blog that allows the Broadleaf team to show off their latest work.

If this sounds good to you, we strongly recommend that you visit www.broadleaftimber.com to see the new website for yourself. Alternatively, click here to get a quote for your own ecommerce website design project.
Rio Surgery responsive website

With highly skilled staff and a state-of-the-art clinic in one of Portugal's top tourist destinations, Rio Surgery are among the world's top providers of cosmetic surgery treatments. From breast augmentation and facelifts to liposuction and tummy tucks, they offer a very wide range of procedures, all of which are performed by experienced plastic surgeons with superb track records.

More and more Britons have been opting to go abroad for plastic surgery of late, and Rio Surgery's bosses were keen to capitalise on this increase in so-called 'cosmetic tourism' by promoting their services to the UK market. To do this, they needed an English-language website on a .co.uk domain, and that's where Designer Websites entered the fray - we designed and developed Rio Surgery's entire website from scratch, creaing a professional-looking online presence that the company can now use to reach a whole new market.

In addition to the sleek, responsive design and the user-friendly enquiry system, the Designer Websites team also supplied much of the copy for this website, ensuring that English speakers would find it easy to navigate the website. While Rio Surgery are based in Portugal, everyone at the clinic speaks fluent English, and it was important for us to make sure that potential clients weren't worried about language barriers getting in the way of their treatments.

So, if you want to combine your plastic surgery procedure with a luxurious holiday in Portugal, visit www.riosurgery.co.uk now. We can't recommend them highly enough; they've been a joy to deal with, and we hope that they're as proud of their new website as we are!

Want our professional web design team to create a website for your business? No matter where you're based, we'd love to hear from you! Click here to request a quote.
Do I need an ecommerce website?
 
We specialise in ecommerce websites here at Designer Websites, and so we often receive enquiries from business owners who are wondering whether or not ecommerce is the right choice for their company.
 
More often than not, the answer is a resounding 'yes' - ecommerce is a fantastic way to grow your business, reach new customers, and increase your profits. However, we do occasionally come across clients for whom an ecommerce website simply wouldn't make sense; sometimes, it's better to have a simple brochure website that drives lots of enquiries than to have an awkward ecommerce website that makes life difficult for potential customers.
 
So which side of that line does your business fall on? Read on to find out whether or not an ecommerce website is the right choice for you...

An ecommerce website is ideal if:

  • You sell a wide range of products. Websites are capable of showcasing far more products than a bricks-and-mortar shop, and if you have a lot of different items on offer, an ecommerce site will probably be the single most efficient way for you to sell.

  • You wish to market to a wider audience. If you're only selling from a physical location at present, you're only reaching a tiny percentage of the market (i.e. those within travelling distance of your shop). Even if you have multiple locations, that's still nothing compared to the reach of an ecommerce website - imagine what could happen if you made your products available to the entire country, or even the entire world!

  • You already have a non-ecommerce website that gets a lot of traffic. If you have a website that doesn't allow people to buy your products, chances are you're missing out on a lot of sales. Many internet users now expect the option to purchase online, and if your website doesn't offer this, you'll lose your customers to a website that does. The solution, of course, is to upgrade your site with ecommerce functionality - you'll be improving user experience, and since your website already has some history with the search engines, it will likely rank much higher than a brand new website would.

An ecommerce website probably isn't right for you if:

  • You aren't equipped to deal with a large volume of orders. Opening up your business to the whole country (and possibly beyond) will almost certainly result in a lot more orders. This is great news if you can handle the demand, but if you can't, things will very quickly turn sour, especially if customers aren't receiving the goods they've paid for. In the age of the internet, disgruntled consumers can ruin a company's reputation astonishingly quickly!

  • You only want to target a small area. Want to keep your business local? If so, ecommerce may be the wrong choice for you, particularly if you don't have the means to fulfil orders from outside your chosen territory. That said, we have produced ecommerce websites for a few region-specific businesses, and they've done very well indeed - just make sure that visitors know right from the outset that your site only caters to one location!

  • Your products are too complicated for ecommerce. Some things simply can't be sold directly over the internet. This is often the case for companies who specialise in bespoke items; it is possible to integrate some customisable features into an ecommerce website (for example, we have built sites that sell things like personalised clothing and customised labels), but after a certain point, it just becomes too complicated for the end user. Alternatively, perhaps you'd rather get people on the telephone instead of selling to them online - giving your customers a phone number instead of an online checkout allows you to speak to them personally, provide a better solution for their requirements, and perhaps even upsell your products and make more money!
Click here to get a quote for your own ecommerce website, or - if you're still not sure - feel free to email info@designer-websites.co.uk for more information.
First Encounters logo
 
First Encounters Ultrasound is a company that provides private pregnancy scans for expectant parents. They have state-of-the-art clinics in Bristol, Cardiff, and Swindon, and are among the UK's leading experts on 3D/4D ultrasound technology.
 
While First Encounters offer a variety of different scan packages, the company specialise in 4D ultrasound scans, which allow you to get a detailed look at your unborn baby:

 
We recently designed a new website for First Encounters Ultrasound, and since then, they've seen a major boost in traffic and enquiries. The new and improved version of their website (www.firstencounters.co.uk) went live on the 2nd of June 2015; the following thirty-day period saw an 18.79% increase in organic Google traffic. That's almost 800 extra visitors over the course of just one month!
 
Traffic stats from Google Analytics.
 
This additional traffic comes thanks to some superb organic rankings. At the time of writing this post, the website now appears on the first page* of Google results for a number of relevant keywords, including 4d scan, 4d pregnancy scan, and gender scan (*please note that Google results may vary based on your location).

Responsive Design & Mobile Traffic

One of the biggest driving factors behind the decision to redesign the First Encounters website was the continuing swing away from desktop computers and towards mobile browsing. The First Encounters team wanted a site that would look good and function well on smartphones and tablets (as well as on larger devices), and our web design specialists rose to the challenge as usual, creating a responsive, user-friendly website that adapts to any screen size:

 
 
We are very proud of the website that we created for First Encounters, and sure enough, our efforts to make the site 'mobile-friendly' yielded great results. After the new site went live, First Encounters saw a 66% increase in mobile traffic, and a 27% increase in traffic from tablets:
 
Stats from Google Analytics.
 

PPC Advertising: Google AdWords

Once we had completed the new First Encounters website, our PPC specialists were asked to take over the company's Google AdWords account. Within thirty days, we had increased the site's AdWords traffic by a spectacular 90% (roughly 1,160 extra visitors) - and all without any change to the company's AdWords budget!
 
 
First Encounters received a total of 315 bookings in June 2015 - their highest monthly total to date! Here's what Warren Boulton, the company's Commercial Director, had to say about this outcome:
 
"As a company targeting a particular audience within a specific demographic, our website is the foundation of our marketing strategy. However, in recent times, it had become increasingly evident that our continued growth and development in both existing and new territories would require an online presence that reflected the changes in SEO criteria, combined with compatibility across the multitude of devices from which our site is accessed.
 
"In response to these demands, Designer Websites have developed a fully responsible website that provides clear functionality across all platforms, particularly the mobile and tablet devices that our clients commonly use. The search engine optimisation used in conjunction with this design has enabled us to achieve the #1 in many Google organic listings within one month, and their continued support with social media and news blogging further assists with this cause.
 
"The Designer Websites team are friendly, professional, and extremely knowledgeable, delivering results in a timely manner and providing a highly commendable service from an extremely trustworthy organisation."
 
Can we help your company to succeed online? Would you like us to create a mobile-friendly website for you, or manage your AdWords accounts? Whatever you need, you can get a quote here.