Author: joel


A lot of new top-level domains have been created over the past year or two, and more are on the way. For example, .lol, .dog and .movie are all launching this month - creators of funny dog videos will soon spoiled for choice!

The popularity of newly-established domains such as .brand, .london and .wales may have you wondering if you ought to get with the times and snap up one of these snazzy new TLDs while the iron is hot. In particular, a lot of our clients have asked if using a more unique TLD will help their website's rankings on Google and other search engines.

Or, to put it another way...

Will a new TLD help my website's SEO?

The short answer? No - Google themselves have said that the new gTLDs (generic top-level domains) do not have any special advantage over the ones we're more familiar with:

"Overall, our systems treat new gTLDs like other gTLDs (like .com & .org). Keywords in a TLD do not give any advantage or disadvantage in search."

So that's Google's position on the matter (the above quote is taken from the official Google Webmasters blog). Unfortunately, it looks like your choice of TLD won't have much of an impact on your website's keyword rankings; for example, your cookery blog won't have any more chance of conquering the foodie SERPs if you change your URL from www.grub-with-gwen.co.uk to www.grub-with-gwen.cooking. Sorry about that.

However, this doesn't mean that purchasing yourself a new gTLD is completely pointless. The really good thing about some of these new gTLDs is that they give users a little more information about your site than the ultra-vague likes of .com and .org. For example, it's impossible to guess what kind of website www.samsonswan.com might be from its URL alone, but we can reasonably assume that www.samsonswan.cymru is owned by a Welsh company, or that www.samsonswan.music belongs to a musician or band.

And that can be useful for search engine bots as well as for humans. Let's say you own a second-hand car dealership in London called Marvellous Motors Ltd. Your customers are Googling 'used cars London' and you want to show up on the first page of results for that term. Purchasing a domain name like www.marvellousmotors.london will make it more obvious (both to human users and to Google's spiders) that you're a London-based business, and this may well improve your chances of ranking locally.

The new TLDs may also come in handy if you share your brand name with somebody else from a totally different field. Imagine, for instance, that you've just opened a new pub called The Branch & Blossom, but - shock horror! - it turns out that there's a popular indie-folk band by that name already. Anybody attempting to Google your new business will end up on TB&B's SoundCloud page or browsing a list of their upcoming gigs, and since they're already using the domain name you wanted (www.branchandblossom.com), you're going to have to pick a different one instead.

So what'll it be? Your instinct might be to simply pick the closest available domain to what you originally wanted (www.branchandblossom.co.uk or www.branchandblossom.org), but it may be a better idea to register www.branchandblossom.pub or www.branchandblossom.bar instead. This will let everyone know that you're a bar, not a band, and people searching for your business will find it easier to spot which Branch & Blossom website is the one they're after. This also works if you're on the other side of the equation; newly-formed bands can use TLDs like .music or .rocks to differentiate themselves from established businesses who share their name.

So while an unusual TLD won't necessarily help you to scale the SERPs, there are other ways in which it can help you. If you want to make your website's URL more descriptive of who you are and what you're about, using one of the many new gTLDs that have been available recently may well be a good choice for you.

Of course, if you already have a website with a standard TLD (such as .com or .uk), it would be foolish to discard your established URL in favour of a trendy new domain name with no history. This will break any links to your current website, and erase the reputation that you've built for yourself with the search engines (they put a lot of stock in domain age and history!)

Instead, we recommend using 301 redirects to ensure that users and bots trying to reach your old domain are automatically sent to the new one instead; this will allow you to switch to a nicer domain name whilst retaining all the positive SEO 'juice' that you accumulated before the changeover.

Need help with registering a new domain name or setting up your company's website? Contact Designer Websites for assistance!
Doctorcall logo
 
Doctorcall Medical Services are among the UK's leading private medical groups. Established in 1989, Doctorcall was the first visiting doctor service in the UK, although they now offer many other services besides (including sexual health tests, physiotherapy treatments, occupational health checks, and cosmetic treatments such as Botox®).
 
If you've never heard of Doctorcall before, here's a brief introduction:
 
 
Doctorcall first contacted Designer Websites in late 2014. Their website at that time was a self-made Wordpress solution, but what they needed was a professional, bespoke business website to represent their long-established brand in the best way possible, and we were the company tasked with delivering this.
 
Here are some of the features that Doctorcall requested for their new and improved website:
  • Fully integrated Qinec booking system
  • Ecommerce system with online payments powered by Sage Pay
  • Mobile-friendly responsive design
  • Blog engine to allow Doctorcall's staff to post news and updates

What happened next?

We worked closely with Doctorcall to design and develop a new website that was tailored to their specific requirements. The new site went live in March 2015, and the impact of our work was visible almost immediately - the site's total traffic for April was almost 20% higher than in April 2014:
 
 
An even more pronounced improvement was visible in Doctorcall's mobile stats - total mobile traffic for April 2015 was 41% higher than the same total one year earlier:
 
 
This demonstrates the difference that a responsive, mobile-friendly website design can make - at time of writing, mobile users make up roughly 40% of Doctorcall's total visitors!
 
It's also worth noting just how well the Doctorcall website has been performing from an ecommerce standpoint. When developing the new site, we incorporated a shopping basket system that would allow visitors to purchase certain Doctorcall products (such as home testing kits and anti-ageing creams) over the web.
 
This approach appears to have worked wonders for the business - site revenue increased by almost 90% between June and July 2015!
 
 
All in all, our work has yielded outstanding results for Doctorcall's business. Here's what they had to say about the new website and its performance over the last few months:
 
"Designer Websites came highly recommended to us, and we couldn't be happier with the results of what is essentially a huge project for us. From start to finish they guided us through the design, delivery and acceptance of the ecommerce website in a clear and easy-to-understand way.
 
"Thanks to their clear communication and expertise, we now have a product we are very proud of. They continue to help us develop our online platform as we think of more ways to increase revenue through our web presence."
 
Jamie Watkins, Doctorcall Medical Services
 
Would you like us to design a new website for your business? Request a quote now, or give us a call on 01446 339050 to discuss your requirements with a member of our team!
Do I need an ecommerce website?
 
We specialise in ecommerce websites here at Designer Websites, and so we often receive enquiries from business owners who are wondering whether or not ecommerce is the right choice for their company.
 
More often than not, the answer is a resounding 'yes' - ecommerce is a fantastic way to grow your business, reach new customers, and increase your profits. However, we do occasionally come across clients for whom an ecommerce website simply wouldn't make sense; sometimes, it's better to have a simple brochure website that drives lots of enquiries than to have an awkward ecommerce website that makes life difficult for potential customers.
 
So which side of that line does your business fall on? Read on to find out whether or not an ecommerce website is the right choice for you...

An ecommerce website is ideal if:

  • You sell a wide range of products. Websites are capable of showcasing far more products than a bricks-and-mortar shop, and if you have a lot of different items on offer, an ecommerce site will probably be the single most efficient way for you to sell.

  • You wish to market to a wider audience. If you're only selling from a physical location at present, you're only reaching a tiny percentage of the market (i.e. those within travelling distance of your shop). Even if you have multiple locations, that's still nothing compared to the reach of an ecommerce website - imagine what could happen if you made your products available to the entire country, or even the entire world!

  • You already have a non-ecommerce website that gets a lot of traffic. If you have a website that doesn't allow people to buy your products, chances are you're missing out on a lot of sales. Many internet users now expect the option to purchase online, and if your website doesn't offer this, you'll lose your customers to a website that does. The solution, of course, is to upgrade your site with ecommerce functionality - you'll be improving user experience, and since your website already has some history with the search engines, it will likely rank much higher than a brand new website would.

An ecommerce website probably isn't right for you if:

  • You aren't equipped to deal with a large volume of orders. Opening up your business to the whole country (and possibly beyond) will almost certainly result in a lot more orders. This is great news if you can handle the demand, but if you can't, things will very quickly turn sour, especially if customers aren't receiving the goods they've paid for. In the age of the internet, disgruntled consumers can ruin a company's reputation astonishingly quickly!

  • You only want to target a small area. Want to keep your business local? If so, ecommerce may be the wrong choice for you, particularly if you don't have the means to fulfil orders from outside your chosen territory. That said, we have produced ecommerce websites for a few region-specific businesses, and they've done very well indeed - just make sure that visitors know right from the outset that your site only caters to one location!

  • Your products are too complicated for ecommerce. Some things simply can't be sold directly over the internet. This is often the case for companies who specialise in bespoke items; it is possible to integrate some customisable features into an ecommerce website (for example, we have built sites that sell things like personalised clothing and customised labels), but after a certain point, it just becomes too complicated for the end user. Alternatively, perhaps you'd rather get people on the telephone instead of selling to them online - giving your customers a phone number instead of an online checkout allows you to speak to them personally, provide a better solution for their requirements, and perhaps even upsell your products and make more money!
Click here to get a quote for your own ecommerce website, or - if you're still not sure - feel free to email info@designer-websites.co.uk for more information.
First Encounters logo
 
First Encounters Ultrasound is a company that provides private pregnancy scans for expectant parents. They have a state-of-the-art clinic in Cardiff, and are among the UK's leading experts on 3D/4D ultrasound technology.
 
While First Encounters offer a variety of different scan packages, the company specialise in 4D ultrasound scans, which allow you to get a detailed look at your unborn baby:

 
We recently designed a new website for First Encounters Ultrasound, and since then, they've seen a major boost in traffic and enquiries. The new and improved version of their website (www.firstencounters.co.uk) went live on the 2nd of June 2015; the following thirty-day period saw an 18.79% increase in organic Google traffic. That's almost 800 extra visitors over the course of just one month!
 
Traffic stats from Google Analytics.
 
This additional traffic comes thanks to some superb organic rankings. At the time of writing this post, the website now appears on the first page* of Google results for a number of relevant keywords, including 4d scan, 4d pregnancy scan, and gender scan (*please note that Google results may vary based on your location).

Responsive Design & Mobile Traffic

One of the biggest driving factors behind the decision to redesign the First Encounters website was the continuing swing away from desktop computers and towards mobile browsing. The First Encounters team wanted a site that would look good and function well on smartphones and tablets (as well as on larger devices), and our web design specialists rose to the challenge as usual, creating a responsive, user-friendly website that adapts to any screen size:

 
 
We are very proud of the website that we created for First Encounters, and sure enough, our efforts to make the site 'mobile-friendly' yielded great results. After the new site went live, First Encounters saw a 66% increase in mobile traffic, and a 27% increase in traffic from tablets:
 
Stats from Google Analytics.
 

PPC Advertising: Google AdWords

Once we had completed the new First Encounters website, our PPC specialists were asked to take over the company's Google AdWords account. Within thirty days, we had increased the site's AdWords traffic by a spectacular 90% (roughly 1,160 extra visitors) - and all without any change to the company's AdWords budget!
 
 
First Encounters received a total of 315 bookings in June 2015 - their highest monthly total to date! Here's what Warren Boulton, the company's Commercial Director, had to say about this outcome:
 
"As a company targeting a particular audience within a specific demographic, our website is the foundation of our marketing strategy. However, in recent times, it had become increasingly evident that our continued growth and development in both existing and new territories would require an online presence that reflected the changes in SEO criteria, combined with compatibility across the multitude of devices from which our site is accessed.
 
"In response to these demands, Designer Websites have developed a fully responsible website that provides clear functionality across all platforms, particularly the mobile and tablet devices that our clients commonly use. The search engine optimisation used in conjunction with this design has enabled us to achieve the #1 in many Google organic listings within one month, and their continued support with social media and news blogging further assists with this cause.
 
"The Designer Websites team are friendly, professional, and extremely knowledgeable, delivering results in a timely manner and providing a highly commendable service from an extremely trustworthy organisation."
 
Can we help your company to succeed online? Would you like us to create a mobile-friendly website for you, or manage your AdWords accounts? Whatever you need, you can get a quote here.

HenStuff.co.uk is an ecommerce website that sells a huge variety of hen party accessories and novelty gifts. The site attracts a colossal number of visitors - especially at this time of year - and desktop users only account for around 50% of this traffic. The others are using smartphones, tablets, and other portable devices to shop for their hen party supplies.

In light of this fact, the HenStuff team decided that it was time to go responsive. They contacted Designer Websites and asked us to come up with a responsive design that would give mobile users a better experience on the HenStuff website. They also requested an updated payment system that would make it easier for their customers to complete online purchases.

Responsive Design

HenStuff's old website was good-looking and reasonably user-friendly, but it had been designed with desktop computers in mind, and didn't cater to mobile users very well. We addressed this by creating a brand new responsive design that adapts to the screen on which it is viewed, meaning that all visitors now get an equally excellent browsing experience, regardless of what kind of device they're using.

The HenStuff brand has been around for quite a few years now, and it was important for the new website to retain the image and personality that the company has established for itself over time. As we reimagined and restructured the HenStuff site, our design team kept a close eye on all branding elements (including logos, site copy, and images used) to ensure that everything remained consistent - after all, we wanted to make sure that HenStuff's customers still recognised their favourite party store!

Improved Payment System

The new HenStuff site uses Sage Pay Version 3, the latest version of Sage Pay's much-lauded payment gateway, to process customer payments. Simple, user-friendly, and exceptionally secure, we feel that Sage Pay is a superb choice for any ecommerce website, and HenStuff have already been reaping the benefits of this improved system (as have their customers!)

Tokenisation is a major feature of Sage Pay's latest version, and we incorporated this functionality into the new HenStuff website to make life easier for loyal shoppers. Customers can now make use of a Fast Pay option, which uses Sage Pay's fast and hyper-secure token system to store customer details, allowing near-instant checkout on future purchases.

This is a particularly great feature for HenStuff, a company that gets a lot of business from repeat customers who organise/attend a lot of hen parties. HenStuff.co.uk is one of the first websites in the hen party industry to utilise a tokenisation option like this, and this - together with the new, mobile-friendly design - will really help to give the company an edge over its competitors.

Visit www.henstuff.co.uk now to see our latest work for yourself!