Improve website conversion rate

The nature of your website and the specific goals of your business will dictate what a conversion looks like for you. If you have a high conversion rate, congratulations! This is an indicator that your marketing strategies are succeeding, your website works well, and your users are satisfied.

However, if you've noticed that your conversion rate is lower than you'd like, there are a few things you can do to improve it.

What is a 'conversion'?

Every time a user completes a desirable action, we count it as a conversion - but conversions look different on different websites. For example, if you're a blogger, you might consider each subscription to your blog as a conversion; if you have a brochure site that tells people about your services, you might consider enquiries as conversions; and if you have an ecommerce website, you'll count every successful sale as a conversion.

You might track multiple conversions to make sure that all aspects of your business are growing and working in unison. For example, with an ecommerce site, you might consider sales as your most important conversion while still keeping a close eye on the number of newsletter sign-ups, social media interactions and enquiries too. Together, these conversions will help to give you a more detailed picture of your site's overall performance.

Over time, you will start to see which things convert well on your website and which things don't. It's normal for things to fluctuate a bit, but if something is performing particularly badly, try the following tips.

1. Make sure your website is user-friendly.

Put yourself in the shoes of the user and test your website from their point of view. Does it work well across different devices? Do you notice any areas that could be improved? Did everything work properly? Think about it: if someone visits your website and struggles to figure out where something is or comes across a technical issue, then your conversion rate is likely to be much lower than it should be.

Improving the user experience is a great place to start if you want to improve your website's conversion rate. Here's how you can do it:

  • Tweak the menus so they are easier to navigate
  • Ensure your site works across all devices
  • Check the functionality of buttons/forms across the site

2. Drive more relevant traffic to your site.

If you notice that your conversion rate is low in comparison to the number of visitors arriving on your site from day to day, then you might be driving the wrong kind of people to your site. Investing in a range of marketing strategies like Google Ads, social media and email marketing can help boost relevant traffic to your website.

Why? Because you can use these tools to target audiences who are likely to convert. For example, people who have visited your site before or people who are already interested in your industry.

Here are a few things to consider when you're trying to boost relevant traffic to your site:

  • Include a call to action in your marketing material so users what you want them to do
  • Invest more money in the marketing strategies that convert well
  • Refine your target audiences
  • Produce content that will appeal to them

3. Make sure your web pages are easy to digest.

Users don't interact with websites in the same way they'd interact with a book or newspaper. In fact, unnecessary long-form text can actually do more harm to your site than good. If users don't find what they're looking for quickly, it's likely that they'll lose interest and move on to a different website, at which point, you've lost all chances of conversion.

What can you do to combat this? Start by taking time to craft your copy so that it's easy to digest, engaging and highly relevant to your site. Embolden anything that you think needs extra emphasis and break longer points up using paragraphs or bullet points.

Revise the layout and copy on your website so that your main selling points and call to actions are more prominent. Drawing the user's attention to these things will make it easier for them to decide whether to convert or not.

4. Keep your graphics relevant and minimal.

Images are a necessity, especially on ecommerce websites where customers need to see the products they want to buy. They can show off your products or promote a spectacular deal, but all too often they are overused.

Having too many graphics on a page can distract people from their objective and reduce your chances of a conversion, so finding a good balance is key.

There are plenty of platforms that you can use to share photos and graphics related to your business. Instagram and Pinterest are two of the most popular, but there are plenty of others to choose from. Perhaps you would be better saving those 'behind the scenes' shots for your social media rather than sharing them all over your website.

By reducing the visual clutter on your website, you make the journey on your site more streamlined and improve your page loading speed. Faster pages and an overall better experience on your website feed back into better usability, thus encouraging more conversions!

Note: Improving your conversion rate is not something that will happen overnight. We'd recommend trying one of these tips at a time and leaving your site alone for a few weeks to accurately assess the effects. If you make multiple changes at once, you'll never know what worked and what didn't.

If you'd like to talk to our experienced team of developers and SEO specialists about improving your website, don't hesitate to give us a call on 01446 339 050.

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what happens when you stop doing SEO

We create new websites for our clients all the time, and two questions we often get asked are, “do I need to do SEO?” and “how long will I need to do it for?”

The simple answers to these questions are, “yes you do need to do SEO” and “indefinitely or until your business stops trading… whichever comes first!” We really do believe in a long-term relationship with SEO if you want your website to be successful. It’s a bit like going to the gym – you can’t expect to come first place in a marathon if you don’t bother training for it, can you?

If you stop doing SEO – improving key pages, publishing new content, and so on – there’s a good chance that the search engines will gradually lose interest in your website. Google’s algorithm in particular loves fresh content; if you’re not doing SEO any more, you’re giving your competitors a great opportunity to overtake you in the search results. But why does this happen? Let’s start by taking a look at the purpose of SEO is and the reason it’s important.

What is SEO & Why is it Important?

Search Engine Optimisation (SEO), is the process of increasing the volume and quality of traffic to your website. Unlike paid advertising, SEO looks to improve the performance of your website organically so potential customers can find you easily when they’re looking for products or topics related to your business.

You can see our beginner’s guide to website optimisation if you want to take a closer look at some of the most common SEO strategies. Things like keyword analysis, blogging and link building are used by digital marketers to keep their clients’ websites at the front of the pack. Continually refreshing, updating and fixing things tells Google that you’re an active website worth showing in the search results, perhaps even in the number one spot!

If a client suggests taking a break from SEO or stopping altogether, it can be hard to predict the exact implications it will have for their site. It might not even have any effect at all… at first. But one thing is certain, giving up SEO for good, will inevitably damage your website and its position in the search results pages.

organic traffic drop

For example, this graph (taken from Google Analytics) shows you how one of our client’s websites was impacted when they decided to give up on their SEO strategy altogether. You can see the steady decline in organic sessions that’s been worsening ever since. This shows that while stopping SEO won’t immediately remove your website from the google rankings, it will have a long-lasting negative impact.

What happens when you stop creating new content?

When you decide to stop creating new content, you’re essentially hoping that the online presence you’ve built so far is going to be robust enough to keep things ticking over. Here are just a few things that can happen when you stop creating new content.

  • You’ll stop ranking for new, highly-relevant keywords, limiting the number of people finding your website as they search for terms related to your industry.

 

  • You’ll stop gaining links from websites with authority. If the information on your website is not up to date, no one will want to link to it. Having a strong backlink profile is important if you want your website to rank well.

 

  • People will stop engaging with you on social media. Social media is all about the ‘here and now’ and puts you in contact with hundreds (if not thousands) of customers. If your website ceases to exist in this space, people may think your business has stopped trading altogether.

 

  • You’ll drive away returning customers. If people visit your site more than once and just see the same boring content over and over again, they won’t bother coming back. New content makes people excited about your brand.

traffic drop

One of our clients decided to stop updating their blog on a regular basis and as you can see from the above graph (again taken from their Google Analytics), they started to see a noticeable decline in their organic traffic.

When we highlighted this dip in traffic, the client conceded that blogging was a necessity if you want to grow organic traffic and thus, we started blogging more frequently again.

Once we started publishing blogs regularly, they saw an increase in their organic traffic. In fact, their return to SEO drove more traffic to the site than they had before the dip!

What happens when you stop checking for technical SEO issues?

Besides keeping your website alive on the surface, there is a lot of technical SEO that goes on under the surface to keep your website working properly in the ever-changing search engine that is Google.

There are a few different ways you can keep track of technical SEO issues; for example, you could use an SEO software service like Moz to carry out site audits, check backlinks and keep track of your rankings. The most common tool used to track technical problems with your site is Google’s Search Console. You can read more about Google’s Search Console and how it works here

Here at Designer Websites, our SEO team carry out weekly Search Console checks to make sure that our client’s websites are working as they should be.

Failure to keep on top of your website’s technical SEO can leave a myriad of problems including:

  • Pages not being indexed correctly
  • Server errors
  • Problems with mobile usability
  • Slow page speed

And much more! Google is constantly changing, updating its algorithm and introducing new features, that’s why regularly checking your website’s technical SEO health is so important.

It’s also important to periodically check that other businesses aren’t duplicating your content and publishing it on their own site. When Google sees two copies of the same page, it will only index one (and there’s no guarantee that it will choose yours). All the time and effort you spent optimising your pages to rank for certain keywords will be for nothing if you don’t spot the duplicate content and act on it quickly.

If you do find duplicate content, here’s what you can do:

  • Contact the offending company and ask them to take the content down.
  • Rewrite the content on your own website so that it’s unique.

So, as you can see, deciding to stop doing SEO is going to cause some serious problems later down the line. If you’re not currently doing SEO for your website, we highly recommend you consider it! Learn more about our SEO services here.

A&L Scrap Car Dealers Website

A&L Scrap Car Dealers, the new addition to A&L Vehicle Recycling, is a family-run scrap car dealership located in the heart of Barry, South Wales. With more than 10 years’ experience within the scrap car and recycling industry, A&L provides professional and reliable services that their customers within the local and surrounding areas can trust. A&L’s business has been developed throughout the years on the excellent recommendations of their loyal customers in both scrap car and scrap metal services. However, without an established online presence apart from a few listings in local directories, A&L weren’t fully able to reach a wide range of customers that could elevate their business to the next level. That’s where we came in!

How did we help?

A&L approached the team here at Designer Websites as they were looking to build the online presence that the company desperately needed. Having been without a website, potential customers were having to find information on the company and the services that they provided via directory listings or through the business’ Facebook page, both of which contained scarce details. We were tasked with creating a functional website that delivered the important information about the company and the services that they offered as well as integrating a quote system that potential customers could use to discover the value of their car if they were looking to scrap it.

As A&L had no previous website, our design, SEO and development team had to work from scratch to deliver what was needed. As a result, comprehensive keyword research was conducted in order to identify industry-specific search terms, so that pages could be designed and created to include optimised copy and SEO. This enabled A&L to better capture online searchers and rank highly within search engine results. Once the design and copywriting were complete, we created the unique quote system that allowed users to input their car’s registration number and receive a free, no-obligation quote for the value of their car. This was developed in-house with every step of the process carefully curated, including a postcode lookup, which helps populate address fields. The quote system has been integrated with https://ukvehicledata.co.uk/pricing in order for accurate and reliable vehicle data to be pulled and displayed to the user.

We are proud to announce that the new A&L Scrap Car Dealers website is now live and can be viewed here!

If you are interested in having an existing site re-designed or having a new, bespoke site developed for your business, then please feel free to get in touch with the Designer Websites team below.

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Voice Search & SEO

It’s pretty safe to assume that what was once dubbed a ‘fad’ that was destined to fade away, has now surpassed all expectations and has become a staple in the lives of millions of people across the world.

Over the past few years especially, voice search has experienced a monumental increase in use and popularity offering online users a different way to search the internet and gather the information they need, with 55% of teens and 41% of adults using voice search more than once a day (Google) and voice search alone growing 35x since 2008 (KPCB). The growth of voice search isn’t expected to slow down either, it is predicted that by 2020 50% of all searches will be made by voice (Comscore).

But why has voice search grown so much? Lets’ take a look!

There are 2 main reasons behind the rise in popularity:

  1. Searching with your voice is faster than typing - According to Bing, searching with your voice is 3.7x faster than typing. With faster searches comes faster results, so there’s no surprise as to why more people are choosing to use their voice rather than a keyboard.
  1. Voice search is perfect for mobile searches – The popularity and increase in accessibility to mobile devices have, in turn, resulted in the increase of voice search. With 60% of mobile searchers using voice at least ‘some of the time’ (Stone Temple).

 

The features of voice search

Searching with your voice is very different from searching through typing, so naturally, its characteristics and features are going to differ from traditional search. This is something SEO’s will have to bear in mind and consider if they are to cater for this new, emerging search market and take advantage of the changing online landscape. Again, there are a number of driving forces behind voice search; how people search, when people search and what people search for.

 

How people search

The emergence of voice search has changed the way in which people search for information in 2 ways. Firstly, searches are now longer and secondly, searches are more conversational.

Traditionally, when we use a keyboard to search for information, we tend to use short phrases to find what we need because it saves physical effort. Using voice search on mobile phones and voice assistants such as the Google Home or Amazon Echo, allows searches to become more conversational, however, as these devices are powered by artificial intelligence, making them smarter the more we use and interact with them. Therefore, there is less need to use shorter, ‘computer language’ searches with a now greater emphasis on natural, human-like dialogue.

When searching for the best way to clean a composite deck on your computer or phone, you may type ‘composite decking cleaning’ into the search bar. This is what we would consider, ‘short, computer language.’ When using voice search, however, you’re more likely to say ‘how do I clean composite decking?’ The first search is shorter, only containing 3 words, whereas the second is longer with 6 words. Purna Virji of Moz found that speech searches tend to be longer through the tail.

It’s important to remember to not make the mistake of likening voice search optimisation to using long-tail keywords within your content. Voice search is much more likely to contain question phrases, which has a big impact on how we conduct keyword research and on-page SEO.

Content needs to give users direct answers to the questions they’re asking, otherwise, it’s going to be very difficult to get your content to the people who need it. A great way to find commonly asked queries around a particular subject is to use a tool called Answer the Public. Simply enter a keyword to receive a bunch of related questions around that keyword. Here’s what we get when we search for ‘composite decking’.

 

Each one of these natural language phrases is an insight into the mindset of your target audience that allows you to tailor your content to match their queries.

 

When people search

As a result of voice search being much more convenient, people are using it in more places and on a more regular basis than ever before. According to Google, ‘near me now’ searches have increased by 150% over the last two years, with these searches happening in places that you may not expect.

A survey conducted by Stone Temple found that users were significantly more likely to use voice search in public places last year in comparison to the previous year. Places such as gyms, cinemas and even public toilets! Proving that searchers have a lot more local intent when they’re searching on their mobile phones.

As a result of this, SEO’s can gain increased traffic by carefully incorporating a number of distinct keywords into their content. Such as

  • Landmarks around businesses
  • Including ‘near me’ in title tags, meta descriptions, anchor texts and internal links
  • Including phrases that people use to describe the area around your locations
  • The titles of local organisations that are relevant to your business

This is further emphasised by the fact that in 2016, 22% of people used voice search to find local information (Internet Trends Report) and that 50% of local mobile searches by a consumer lead to a store visit in a day. There’s no greater incentive to optimise for voice.

 

 

What people search for

Voice changes how users get their search results. Slowly but surely, Google is moving away from a search engine where people go to gain masses of information, to a place where people go to gain instant answers. This trend is emphasised by the introduction of SERP features such as Knowledge Panels and Featured Snippets, which has resulted in the number of organic clicks dropping as the information and answers that users are searching for are appearing right there in the results.

Google is implementing the same answer-focused algorithms to provide voice searchers with results as the intent of their searches change. So, enabling your content to answer the common questions that searchers are asking by targeting SERP features such as Featured Snippets is the best way to be shown for voice searches.

 

Optimising for Voice Search

Now that we’ve looked at the main characteristics that voice search has changed about traditional search and briefly on how you can manipulate your content to satisfy these changes, we can now delve a little deeper into the technical aspects of how to optimise your website and business for the best voice search results.

 

Utilise structured data

Schema markup, also known as structured data, is a great way to optimise the content on your website for search engines to pull it and offer it to voice searches.

If you do not know what schema markup is, visit our previously written blog here to learn more. Essentially, schema markup is metadata. Data about the information on your website, which is found within your site’s source code. Searchers cannot see this data, but it helps search engines to organise and classify your content such as opening hours, contact information and address.

As previously stated, voice searchers usually want instant answers. By enabling search engines to classify essential business information as such will give you a greater chance of being ranked over competitors. Google has recently announced support for new FAQ structured data. Making it easier for your answers to commonly asked questions to be classified by Google and presented to users in both normal and voice search.

Submitting a detailed sitemap to Google and ensuring your structured data pages aren’t blocked by robots.txt and other control methods are greats ways of getting your content classified also.

 

Claiming your Google My Business listing

As we touched on above, voice search experiences a high number of local queries by searchers. Therefore, it is essential to claim your Google My Business listing, where you can input your business’ name, address, contact number and description.

Another important feature is choosing relevant categories that your business falls under. Selecting the correct category can be the difference between your business appearing at the top of voice search results or not.

 

Become mobile-friendly

As mobile phones are one of the main devices in which voice searches are performed, you need to ensure that your website is mobile friendly. Google recommends a responsive website that loads fast, which again you can learn more about in our blog here. With voice searchers wanting instant answers to their questions, your website will need to load information as quickly as possible.

Once your website design and speed are up to scratch, you can now focus on your content. In order to rank for voice searches, ensure your content is optimised for it to be scanned quickly. Leave a lot of white spaces, use short sentences, small paragraphs with simple words and engaging sub-headings.

 

Answer customer questions in blog posts

We identified above that voice search has changed how people search. With robotic keywords being replaced with longer, more conversational keywords as users look to receive direct answers for commonly asked questions around a particular topic and even provided a tool to help understand the common queries around a particular search term. This is a great starting point to understand what information searchers in your industry are looking for.

Once you understand the questions commonly asked by searchers, you are then able to create content to cater to them. One way to do this is to create a FAQ page which provides short and concise answers to all of the frequently asked questions from your customers. Another is to create dedicated blog posts that focus on single questions. Here you have more freedom to answer a question in more detail, giving search engines more content to choose from and give back to voice searches.

Creating content around your customer’s common queries dramatically increases your chances of appearing higher in voice search results.

Voice search and its impact on users and businesses over the last decade has changed dramatically. Its future is unpredictable, but recent years have shown us that it is not slowing down anytime soon. Therefore, it is important that marketers and business owners do not ignore this trend and instead understand how to best optimise their website and content for voice. It is not easy, but by optimising for voice search your content will become more ‘human’ and will accommodate will ever-changing dynamic of online search.

A well-written blog can form an invaluable part of any marketing strategy, allowing you to interact with your target audience and share industry information, tips and expertise. By creating a regularly updated and informative blog, your business will be able to establish a reputation as an industry authority and in so doing improve overall brand awareness.

However, no matter how insightful and informative your blog posts may be if they don't show up in the search results, they are only ever likely to attract a handful of readers. So, what is the secret to optimising your blog? And how do you make sure that people convert when they read your posts? Let's start with the very basics, ideally, your blog posts will:

  • Appeal to your target audience
  • Rank highly in search results
  • Invite your audience to complete an action

So, how do you make these things happen? We asked our SEO team to collate some helpful hints and tips about writing blogs to get you on your way to a successful blog. They understand the importance of creating high-quality content that will help improve a client's Google ranking and boost engagement. So, if you're considering adding a blog to your site, or if you want to optimise your existing blog, then just keep reading!

Determine the Purpose of Each Blog

So, where do you start? We recommend that you start by considering the purpose of your blog post. Having this in mind as you write each blog is essential, it helps you make sure that each blog is staying on topic and fulfilling its purpose throughout! There are thousands of reasons you might write a blog, here are a few common goals of blog writing:

  • Attracting new customers
  • Promoting a product or service
  • Sharing important news related to your business or industry
  • Answering a question that's relevant to your business

Or something completely different! Blog posts are great because they offer a blank slate for you to address current topics and engage with users in a very direct way. Whatever you choose to write about, make sure that your writing has a focus to avoid creating convoluted, unnecessary content.

Select and Use Appropriate Keywords

As with website optimisation, choosing and using the right keywords is incredibly important when it comes to getting your blog posts to rank in search engines. Firstly, to select appropriate keywords you need to consider two things:

  • What keywords does your site currently rank for?
  • What keywords do you want your site to rank for?  

You need to be careful not to cannibalise (use the same keywords) as other, more important pages on your site. Why? because you don't want a blog post to outrank an important product page, for example. You can check what keywords and queries your site is currently getting impressions and clicks for by taking a look at the 'performance' section on the Google Search Console.

Instead of targeting the same keywords over and over again, you should consider using your blog posts to target keywords that aren't already targeted on your site (despite being highly relevant). When choosing keywords for your blog posts, you want them to grab your audience's attention so consider this; what topics do your readers care about that you haven't already addressed somewhere on your site? You can use Google's Keyword Planner tool to find hundreds of relevant keywords & check search volume!

Writing your Blog Posts 

Once you've decided the purpose of your blog, selected some interesting and relevant keywords - you're ready to start writing. Your first few blog posts might take you a little bit of time to craft and perfect, but the more blog posts you write the more your personal writing style will develop.

Readers will return to your blog time and time again if they like your writing style, so don't be afraid to add touches of your personality as you go along.  

Besides writing content that your readers will love, you need to ensure each post is properly optimised. Here are a few tips to make sure that your blog posts always add value to your site:

  • Be conscious of the keywords you are targeting and try to include them throughout the blog post.
  • Choose a compelling title.
  • Use sub-headings and bullet points to break up long passages of text.
  • Add some quality links to high domain authority sites (ones you want to grab the attention of!)
  • Include quotes from notable people within your industry.
  • Write a clear call to action - this will increase the likelihood of readers converting.
  • Optimise: Add a meta title & meta description.

Write Frequently to Maintain Engagement

As you build up a group of loyal readers, they will enjoy coming back to find new, relevant blog posts while - for the purposes of SEO, regular posting will ensure you're constantly targeting new keywords and will (hopefully) keep you high in the search engine results. But how often should you post?

Posting Every Day: 

Posting every day does have its benefits, it allows you to develop your writing style, engage with new readers and quickly build up lots of interesting posts on your site. However, writing and sharing blog posts every single day can be time-consuming and might even put your readers off.

Posting Once, Twice, or Three Times a Week:

Many bloggers argue this is the perfect blogging schedule. Having small gaps between blogs helps to keep your readers interested without overloading them with 'spammy' content. Giving yourself time to plan each blog properly will ensure you create in-depth and genuinely useful blogs, rather than blogs that don't add much value to your site.

Promotion via Social Media

Promoting your blog posts on social media will help maintain a steady flow of readers. We recommend setting a page or profile for your business on each of the following platforms:

  • Facebook
  • Twitter
  • Instagram 
  • LinkedIn

Each of these social media platforms is different in terms of the way the posts are structured and the type of audience they appeal to. Therefore, you need to tailor each social media post to suit the platform you're working with. For example, Instagram is largely image focused so is the perfect place to share pictures and blogs related to products or completed projects.

As well as promoting your blog on your own social network pages, encourage others to do some of the work for you by including Facebook and Twitter ‘share buttons’ in your blog. One of the amazing things about social media is that people will always be inclined to share things they find interesting with their friends - so take advantage of this!

If you'd like to find out how our search engine optimisation team could help you manage your social media, click here.

By following these blog optimisation tips you will find that your blog performs really well and helps to drive conversions. If you are interested in finding out more about our blog development services, simply click the button at the end of this blog. If you have any other queries, give us a call on 01446 339050.

Blog Development >