When you're trying to design a category page that will help drive sales, it's crucial to keep the customer's experience at the forefront of your mind. By navigating through your category pages, users should be able to easily find the products they're looking for and place their order.
At Designer Websites, we've been designing category pages for years, so we have a great understanding of what really works for our clients. We spoke to our lead designer, Jenna, and asked her what makes the perfect category page:
"We would always recommend that you use good images that are relevant and high quality, an interesting H1 heading that includes your page's keywords, and text that's short and relevant. Try to put your best-selling / most popular products towards the top of the page, and change them frequently so the pages look slightly different for returning customers."
Let's look at some of these different elements in more detail. You might find that some of these features are missing from your category pages, in which case, this might be a great opportunity to make some improvements.
1. Optimising Your Text
You want the text on your category pages to be concise, relevant and properly optimised for search engines. To achieve this, you should make sure that your category pages include a keyword-rich H1 heading and relevant information about your products.
Think of your category pages as a means for customers to get an overview of your products before making a purchase. You should try to describe the products or services on a category page using a few concise, easy-to-digest sentences, so users can quickly determine if they've chosen the right category.
In terms of SEO, you should try to include a range of keywords that are relevant to your category to increase the likelihood of your page ranking highly in the search results.
For example, if you own a cake business and you want to optimise the text on the category page for 'chocolate cakes' you might target keywords like, 'best chocolate cakes', 'chocolate sponge cakes' and 'chocolate birthday cakes'. You might find it beneficial to keep the text under the H1 (that users will see first) short but include more keyword-rich text towards the bottom of the page to improve your chance of ranking.
If your site is optimised effectively, someone searching for a 'chocolate birthday cake' should be taken to your category page where they can view all the chocolate cakes you offer. Someone searching more specifically for a 'vegan chocolate cake' might be taken straight to a product page instead, where they can read a detailed description of the vegan chocolate cake you supply and place their order.
2. High-Quality Images
When your business operates through an ecommerce website, customers are deprived of that real-life touch, feel and browse experience. It's important to use relevant, high-quality images on your category and product pages to really bring your products to life!
One thing that online shopping allows for is a comparison between brands. Your customers might be considering products from several different competitor sites as well as yours, so you want to provide the best possible experience you can and secure the sale.
Going back to our cake business example, imagine a scenario where a customer is looking for a great chocolate birthday cake. They're considering three or four local cake suppliers, including you. If your chocolate cake category page is filled with high-quality photos of truly tempting chocolate cakes, and your competitors have a few low-resolution images to compare to, you'll (probably) win the sale every time!
3. Featured Products
Highlighting products on your category page is a great way to boost sales. Moving products towards the top of the category page and adding a bold border or an eye-catching sticker is a great way to draw the user's attention towards the products you want them to buy. It also provides users with a sense that they are getting the best option or deal available.
Even if users only spend a few minutes on your category page before moving elsewhere on your site, the emboldened products are likely to stick in their minds. They might even decide to come back for a second look if they feel they've missed out on a good deal.
With that in mind, you should use the featured products section of your category page to focus on best-selling products, products included in special offers, and products that you want to shift quickly.
Keep your category pages fresh and engaging by rotating your featured products regularly. That way, returning visitors won't be greeted with the same products over and over again.
If your business boasts an extensive portfolio of products, you might want to consider adding filters to your category page so users can quickly find the items they need. Filters are a popular feature of most ecommerce websites because they break down categories into smaller, niche groups of products that more relevant to the user.
Let's say you own a shoe store and a customer visits your site hoping to buy a new pair of black high heels in a size six. They're going to a party at the weekend and (as usual) they've left it until the last minute to organise their outfit. When they land on your site, they see hundreds of different types of shoes organised into categories by style.
Luckily, your 'high heels' category page allows them to filter the shoes by size and colour. This instantly refines their search so they can browse all the pairs of shoes that fit their criteria. They spot a fabulous pair and place their order - success! That's one more happy customer who might recommend your shoe store to a friend or leave a positive review.
5. Search Box
No matter how well structured your site navigation is, there will always be some users who prefer to head directly to specific products. That's where the search box comes in handy.
It's important that your database is organised so that the right products show up for the right queries - you wouldn't want a user searching for 'black heels in size six' to be faced with an array of blue trainers, would you?
Data from the search box can also provide you with insights into the products that are most frequently searched for by your customers. Perhaps they're struggling to find the products they're looking for; in which case you could tweak your site navigation so frequently-searched products are easier to find.
Alternatively, frequent searches could indicate that a certain product is very popular with your customers. In this case, you might decide to run a special offer or add it to your 'featured products' section to boost sales. Either way, having a search box on your category page will benefit you and your customers.
If your ecommerce website needs an overhaul, Designer Websites can help. Our experienced team of designers, developers and SEO specialists understand what websites need to succeed - contact us now to discuss your requirements!
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