Doctorcall Medical Services are among the UK's leading private medical groups. Established in 1989, Doctorcall was the first visiting doctor service in the UK, although they now offer many other services besides (including sexual health tests, physiotherapy treatments, occupational health checks, and cosmetic treatments such as Botox®).
If you've never heard of Doctorcall before, here's a brief introduction:
Doctorcall first contacted Designer Websites in late 2014. Their website at that time was a self-made Wordpress solution, but what they needed was a professional, bespoke business website to represent their long-established brand in the best way possible, and we were the company tasked with delivering this.
Here are some of the features that Doctorcall requested for their new and improved website:
- Fully integrated Qinec booking system
- Ecommerce system with online payments powered by Sage Pay
- Mobile-friendly responsive design
- Blog engine to allow Doctorcall's staff to post news and updates
What happened next?
We worked closely with Doctorcall to design and develop a new website that was tailored to their specific requirements. The new site went live in March 2015, and the impact of our work was visible almost immediately - the site's total traffic for April was almost 20% higher than in April 2014:
An even more pronounced improvement was visible in Doctorcall's mobile stats - total mobile traffic for April 2015 was 41% higher than the same total one year earlier:
This demonstrates the difference that a responsive, mobile-friendly
website design can make - at time of writing, mobile users make up roughly
40% of Doctorcall's total visitors!
It's also worth noting just how well the Doctorcall website has been performing from an
ecommerce standpoint. When developing the new site, we incorporated a shopping basket system that would allow visitors to purchase certain Doctorcall products (such as home testing kits and anti-ageing creams) over the web.
This approach appears to have worked wonders for the business - site revenue increased by almost 90% between June and July 2015!
All in all, our work has yielded outstanding results for Doctorcall's business. Here's what they had to say about the new website and its performance over the last few months:
"Designer Websites came highly recommended to us, and we couldn't be happier with the results of what is essentially a huge project for us. From start to finish they guided us through the design, delivery and acceptance of the ecommerce website in a clear and easy-to-understand way.
"Thanks to their clear communication and expertise, we now have a product we are very proud of. They continue to help us develop our online platform as we think of more ways to increase revenue through our web presence."
Jamie Watkins, Doctorcall Medical Services
Would you like us to design a new website for your business? Request a quote now, or give us a call on 01446 339050 to discuss your requirements with a member of our team!
