Snapchat has always been ahead of the game when coming up with new ways to allow marketers to take advantage of social media. Not only can you take a selfie that makes you look like a dog (the future is really here it seems), but advertisers can get closer to their customers than ever before.


Following the success of Snapchat stories, which in the following years was copied by Instagram and Facebook, it can only be assumed that the same may be the case for Snapchat’s new mapping system. Snapchat continues to evolve the way businesses can use social media to promote their brand, so here’s a look at its newest feature.


What is the mapping system?

(https://www.snap.com/en-US/news/)


Snapchat’s mapping system (created by Zenly, then bought out by Snapchat) allows your friends to see your current location, letting you to see if they are near enough to hang out with in person. The feature also heat maps places where people are most actively posting stories, such as festivals or sporting events. Although it does seem quite like Big Brother is always watching, you do have the option to hide your location in Ghost Mode. Basically, the future looks a lot like more dog filters and letting everyone know your every move.


On their blog, Snapchat explains how this feature allows users to “See what’s happening, find your friends, and get inspired to go on an adventure”.


What does this mean for Advertisers?

Social Media Phone


Snapchat is rolling out this feature initially for the users (and a few sponsored celebrity accounts, such as Ed Sheeran), but it wouldn’t be surprising if advertisements soon reach the UK. Snapchat has had a clever history of easing in their customers so that ads seem less intrusive. This was true of its snapchat stories which allow the user to take or leave their sponsored posts.


However, with this new mapping feature it is possible that brand-related location will play a part, creating a new method of advertising via the app. It would potentially enable advertisers to target customers who are in their area, letting them know if they have a sale or an event on near them. Brands could pay snapchat to promote their event within the snap map, gaining attention from users that are in close enough proximity to take advantage.


This seems like an opportunity to advertise local deals that would actually pique customer’s interests. As the new feature has only just launched we are unlikely to see this development in the next few weeks, but it seems like a natural progression for the app.


Social media continues to change the way businesses communicate with their customers so it’s important to be on top of your game. If need help using social media to benefit your business, we are here to help! Contact our social media experts today.

5 reasons to give your website an update (even if it's only a couple of years old!)

New Website Design

How old is your business's current website? One year old? Two? Three? Older?

You may feel like your website is as good as brand new, but things move quickly in the world of web design, and it's a good idea to rethink your site every couple of years. Why, you ask? Well, for a start, it's important to keep your website in line with all the latest guidelines and best practices from the likes of Google, but you also need to ensure that it's frequently reviewed from a usability perspective as well as from a performance perspective.

Over the past 12 months, there have been a huge number of changes to the way in which Google, Bing, and other search engines source and deliver their results. Additionally, voice and mobile usage are changing the way we browse and interact with the Internet in general - search engines have adapted accordingly, but has your own website kept up with new behaviours and technologies?

Today we'd like to highlight five relatively recent changes that, even if your site already has a modern look and a smooth UI, may convince you that it's time to think about a new website design...or at least a bit of an update!

1. HTTP to HTTPS

Back in August 2014, Google made the following announcement on their Official Webmaster Central Blog:

"Over the past few months we've been running tests taking into account whether sites use secure, encrypted connections as a signal in our search ranking algorithms. We've seen positive results, so we're starting to use HTTPS as a ranking signal."

Since then, Google have been giving HTTPS websites increasingly preferential treatment in their SERPs; in other words, your website will have a better chance of ranking highly on Google if you switch from HTTP to HTTPS.

Last July - approximately 2 years on from the original Google announcement - Moz.com published some numbers illustrating just how much Google now preferred secure HTTPS websites. They found that, prior to August 2014, only 7% of first-page results used the HTTPS protocol, whereas in June 2016, over 32% of first-page results were HTTPS-secured.

Google want to keep their users as secure as possible online, and over time, there'll be less and less room for non-secure (HTTP) pages within the top results. Switching to HTTPS will safeguard and future-proof your site's ability to rank, and it will give your users a little extra peace of mind too.

Further reading: Why Convert Your Website to HTTPS?

2. Mobile-Friendliness

Did you know that the majority of Internet usage now takes place on a mobile device? If your website was designed for desktop users and can scarcely be used on a small screen, you could well be missing out on a lot of business (since mobile users will likely abandon your site in favour of a mobile-friendly competitor).

Mobile's share of the market will only continue to increase as desktop computers become less commonplace and handheld devices insinuate themselves still further into everyday life. Furthermore, Google started prioritising mobile-friendly websites in its results last year, so you risk losing organic traffic as well as revenue if you do not have a responsive design that provides a mobile-friendly experience.

We recommend using Google's Mobile-Friendly Test tool to assess the mobile-friendliness of your website, then switching to a responsive website design if you score poorly.

Further reading: What is a Responsive Website?

3. Structured Data

A good web developer will use schema tags on your website to help the likes of Google understand the contents of each page. There are loads and loads of different schema tags, but here are some of the most commonly-used:

  • The Product tag is used to identify a product or service.
  • The Review tag is used to identify a review or rating.
  • A tag such as startDate or DateTime may indicate when an event is scheduled to begin.

Using schema tags (also called 'structured data') enables Google to embellish your search results with additional pieces of information known as rich snippets. Rich snippets look like this:

Review snippet

In this example, Google is able to display a rating and a price for the product in question thanks to the website's use of structured data.

Or like this:

Events snippet

Here, schema tags allow Google to display a list of events (complete with dates and venues).

Rich snippets increase the visibility and usefulness of your website's Google results, and there's a chance that Google may one day give websites that use structured data a small ranking boost. If your site doesn't already use schema tags, you should strongly consider adding them in as part of your next redesign/update.

See also: Google's Data Highlighter Tool

4. Featured Snippets

Whereas rich snippets are dependent on your website's code, featured snippets (also known as rich answers) are dependent on your website's content. Here's what a featured snippet looks like:

Featured snippet - What is a web sling?

A featured snippet may also include bullet points, a table, or - as shown below - a numbered list.

Numbered list snippet - How to remove your oven door handle

If you phrase your Google search in the form of a question (e.g. 'where was lord of the rings filmed' or 'how do antibiotics work'), the top result will very often be a featured snippet. This applies to voice search as well as to traditional text searches - for instance, a Google Home device will usually respond to a question by simply reading out the featured snippet for that keyword phrase.

Google is showing featured snippets for more and more searches as time goes by (we've even started seeing them for non-question queries like 'safety goggles'), and if Google starts displaying your competitor's content in a big box at the top of the SERP, there's a very good chance that your organic traffic will plummet as a result.

For this reason, it may be worth rewriting some of the copy on your site with question-type keywords in mind so as to snag as many of those 'featured answer' spots as possible.

Further reading: How to Gain Featured Snippets

5. Accelerated Mobile Pages (AMP)

AMP (Accelerated Mobile Pages) are Google's solution to the increasingly prevalent expectation that online content should load instantaneously - especially on mobile devices. Website owners can now create 'accelerated' versions of their pages specifically for mobile users, and this is definitely something to bear in mind if you're determined to deliver an outstanding mobile browsing experience.

An accelerated mobile page is essentially a stripped-down version of a normal web page that is specifically designed to load very quickly. AMP pages were originally available only to well-known publications like the Telegraph and the Independent, but the technology is now open to all, which means that you can create lean, fast-loading versions of your key pages in order to please mobile users and (potentially) rank more highly in Google's mobile results.

Using AMP on your wensite will significantly improve the speed with which your website is delivered to users. It may also give you an advantage on the Google AdWords platform to boot.

Does your website need an update or a redesign? Request a FREE quote from the Designer Websites team!

New SunSpaces Website Design

SunSpaces is part of Greensquares, a family of businesses specialising in high-quality, low-maintenance outdoor products. We've already revitalised Greensquares' porcelain tile and composite decking websites this year, and we can now add SunSpaces - the company's contemporary garden room brand - to that list.

Last week saw the relaunch of www.sunspaces.co.uk with a brand new design that we think will help the SunSpaces brand to really make an impact on the increasingly popular garden building market. Large, attractive photographs now dominate each page, and the improved user interface makes it far easier for visitors to browse and compare the various garden rooms, verandas and glass extensions available from the SunSpaces team.

As with PrimaPorcelain and TimberTech (the other Greensquares websites that we have recently redesigned), SunSpaces has also been switched from HTTP to HTTPS - click here to find out more about why we're recommending this to our clients right now.

Need a new look for your company website? Request a FREE web design quote here.

Web design is constantly changing and adapting and as we are now halfway through 2017, we thought we would delve into the world of web design and take a look at the trends which are currently dominating the design sphere. From simplistic to bold, the web design trends of 2017 are certainly something to marvel at. 

Material Design

Whichever part of the web you’re browsing, Material Design is a web design trend that is everywhere in 2017. Developed by Google for Android in 2014, Material Design’s sole purpose is to provide users with a clean and accessible interface. An evolution from Flat Design, Material Design brings some of the usefulness of skeuomorphism (such as layers and depth) back to web design, while still maintaining the simplistic and usable nature of Flat Design.

With its Material Design concept, Google has provided rules for what type of style, layout, pattern, usability a material website or app should contain. These guidelines ensure your website will look both neat and eye-catching at the same time. 

Vibrant Colour Designs

While the past couple of years has seen designers opt for the safer colour pallets, 2017 has watched vibrant colours become a popular web design trend. With the popularity of material design leading to criticism that many websites are beginning to look similar, bright and bold colours are a great way to stand out from the crowd.

Vibrant colours can also freshen up an older website or can be incorporated in small amounts, such as adding a strikingly vibrant image to your website. Bright and bold typography can also be used to add this web design trend to your website without changing the entirety of it.

 

Minimalism

Minimalism is a concept that has been around for many years, but this year it is becoming one of the most important web design trends. As it can be assumed from the name, minimalism is a web design trend which focuses on minimal elements on the website and removes any unnecessary elements from the design.

In previous years, minimalism has adopted a reputation of simplistic black and white colour schemes, but this year we’ve seen a turn for the best with websites that adopt both the minimalist and vibrant colour web design trends as shown by R magazineFlatsLife is another beautiful example of the black and white nature of traditional minimalism. 

 

Brutalism

Although not technically a web ‘design’ trend, Brutalism is definitely a web design concept to keep your eye on this year. Known as the antithesis of web design, Brutalist Design aspires to defy all the traditional rules of web design. Some say it is based on the giant concrete buildings built in the 1950s-1970s – designed to do only its job.

To create a brutalist website, the general rule is to not follow any rules. Colour clashes, text which doesn’t fit in the box, gradients, hard to find links – these are all acceptable in brutalist design and some of the biggest names around are using it. Bloomberg, The Outline and Balenciaga are all examples of brutalist design, and the Instagram redesign has been quoted as ‘paving the way’ for brutalist app design.

 

By looking at just four of the key web design trends this year, it's clear to see that 2017 has brought a variety of different websites to fruition. We predict these web design trends are here to stay and expect to see them once again in 2018. 

Are you looking for a new website design? Our talented team of expert designers and developers can help you with that. Get in touch today to request a free quote.

ai in digital marketing

On the 25th of May 2017, Google’s AlphaGo AI beat the world’s best Go player in a three game match. The highly complex strategy board game is known for its difficulty and huge set of possible moves, which is what makes this victory such an impressive feat for the champion gaming bot.

Increasingly, we’re hearing about the growing capabilities of artificial intelligence, with many of us encountering and interacting with this technology in our everyday lives without even realising it. With audiences becoming more and more attuned to traditional advertising methods, as well as using a huge variety of tools and platforms to consume and distribute information, it has become the marketer’s primary focus to harness the latest technological innovations in order to reach and engage users.  In addition to the demands of consumers, marketers are also looking to exceed the expectations of their clients by using tools and strategies that will allow them to deliver their services more efficiently.

When they’re not busy toppling board game champions, these rapid changes to the marketing landscape are being led by Google, with the tech giant already playing a huge role in shaping the use of digital technology for both businesses and consumers alike. In fact, their CEO Sundar Pichai recently announced a move from ‘mobile-first’ to ‘AI-first’ over the coming years, which gives a strong indication of how instrumental this technology will be in the future of search. The same can also be said of Facebook’s Mark Zuckerberg, whose own investment into AI technology and machine learning has been well documented, as have the efforts of many other influential companies and emerging start-ups.

While AI is often discussed in terms of its future relevance, it is important to remember that this technology is already being implemented by companies throughout the world, across a variety of industries. To provide us with an introduction to some of the tools and techniques that are being used, and to predict where this may lead us in the near future, here’s a closer look at how AI is shaping the world of digital marketing:

Ads

AI is already influencing ad creation, targeting and measurement, which is only set to increase over the coming years. One of the most interesting examples of these innovations in recent news was the revelation that Mattersight would be using voice analysis to deliver personalised ads on home assistant devices. According to reports, Mattersight will be using their voice analysis technology in order to deduce speaker personality traits, allowing advertisers to target users based on this information.

In addition to ad targeting, companies are also using AI to gather performance data that will allow them to measure the efficiency of their marketing efforts, which in turn will also contribute to greater accuracy in future campaigns. Google recently outlined how they will use this technology to provide attribution precision to users of their Analytics, DoubleClick and AdWords services, debuting ‘Google Attribution’ at their annual marketing conference. The aim of this service is to give users a clear picture of their marketing performance across devices and interaction points, allowing the contributing sources to gain their deserved recognition, as opposed to attributing all credit to the user’s last click.

While creativity is often the most downplayed aspect of AI innovation, it has actually been used to create visual ads for quite some time now. Back in 2015, M&C Saatchi created what was dubbed as the ‘world’s first’ AI Ad for coffee brand Bahio. This was powered by an algorithm which continuously tested design and copy changes, gradually eliminating elements which failed to engage while reintegrating those which proved successful. In more recent times, the same agency has used IBM Watson to create ad campaigns for Toyota, using behavioural data from Facebook to personalise the content.

The biggest obstacle facing AI ad targeting is the objection to data use, which will be particularly challenging in the European market, due to new European Union laws which will come into place in May 2018.  Companies who use data in what is deemed to be a discriminatory or irresponsible fashion could face huge fines, demonstrating the barriers that technology will face as lawmakers seek to ensure that legislation keeps up-to-date with these advances.

Visual Recognition Tools

While their use in security applications may be the first thing that comes to mind when it comes to visual recognition tools, they are also proving to be incredibly influential in the world of digital marketing, both in terms of user engagement and in data gathering. From live videos to memes, a huge portion of our online interactions take place in the form of images and video content, which means that we must have the tools to enhance these mediums and monitor their impact on audiences.

Visual recognition tools have played a vital role in the development and widespread use of augmented reality applications, which have drastically enhanced the ability of brands to engage their customers and cultivate user generated content. Crucially, these tools bridge the gap between ‘real life’ and digital experiences, providing marketers with greater control and insight into user journeys, and providing unique experiences which encourage addictive use (as is exemplified by the surge of business using Pokemon Go to attract customers in summer 2016).

The most recent example of visual recognition being used to enhance online search is the announcement of the ‘Google Lens’ tool at this year’s I/O conference. Combining image recognition and information about the user’s location, the tool uses the camera feature on Google mobile devices to provide detailed information about these locations or objects. This information ranges from simply identifying an unfamiliar object, to performing more complicated tasks, such as logging into a wifi network using an image of the password sticker on the router.

Aside from the obvious ways in which these tools are able to enhance user engagement, they also provide tech companies with the ability to capture data and further enhance their learning ability. Despite the differences in how Facebook and Google are using visual tools to serve users, their aim to use them in order to understand and respond to user needs is fundamentally the same, as this Variety article points out.

Content Creation

If you regularly read news articles and reports online, it’s highly likely that some of the content you’ve consumed has been composed using artificial intelligence. The most famous of these tools is ‘Wordsmith’, a platform created by Automated Insights which turns data into coherent pieces of content. Wordsmith has been used by several high profile names in the industry, including The Associated Press, who have used it to generate sports coverage and quarterly earning stories, freeing up journalist time and extending their ability to cover multiple events.

To give you an idea of how prominent these tools could soon become, technology research and advisory firm Gartner estimated that by 2018, 20% of business content will be authored by machines, listing reports, press releases and legal documents amongst the range of content that could soon be produced using AI. This is supported by the number of content writing tools that have popped up in the past two years, one of the most recent being PingGo, a start-up which allows users to generate press releases based on answers to journalistic questions on their chosen ‘story’. The company was founded by Sarah Lee, the owner of a PR firm, with the aim of making press coverage more accessible to small businesses and projects that do not have the budget to invest in traditional PR.

Although most content writers are quick to point out that machines lack the ‘humanity’ needed to inject personality into writing tasks which require a high level of emotional sophistication, research shows that audiences are finding the content produced by bots to be increasingly informative and coherent, evidenced by Christer Clerwall’s study ‘Enter the Robot Journalist’. For now, computer-generated content still falls short in terms of its readability and persuasiveness, however, this could drastically improve in the coming years.

Another limitation of current content production technology is its reliance on human input, which is required in order to map out the content and provide the facts needed to produce it. This could change as computer intelligence improves, providing content bots with the ability to understand and produce natural language. Back in 2014, Google’s Ray Kurzweil predicted that computers would be more intelligent than humans by 2029. Considering the progress that has already been made in the past few years, it is not difficult to imagine that bots could become capable of highly sophisticated writing in the not-too-distant future.

While it’s safe to say that AI marketing is still a developing platform in the world of digital communications, it is far from being a distant, futuristic entity that has yet to be harnessed. Brands across the world are using AI throughout their campaigns, while tech companies are piling resources into pioneering the technology needed to facilitate these services for users and businesses alike.

Are you looking to work with a forward-thinking organisation who can provide cutting-edge digital solutions for your business? Get in touch with Designer Websites today to find out more about our bespoke website services.