google

What’s happening?

Google are officially rebranding Google AdWords – it’s been a long time in the coming, and after more than 17 years, Google are consolidating their Ad products to fall under one umbrella name & service. Henceforth, Google Ads will be the catch-all title for the vast majority of Google’s Ad tools. Other related products will fall into the categories of Google Marketing Platform and Google Ad Manager.

Why?

After nearly 20 years of AdWords, what has triggered this rebrand, I hear you ask? Well, to answer that question we have to consider a few different strands. The official word from Google has come mostly in the form of comments from Sridhar Ramaswamy – Vice President of Ads & Commerce at Google.

Ramaswamy stated that the rebrand is at least partially a response to “consistent feedback” that the duplicity of Ad products offered by Google can lead to a confusing experience for the user.

Many have also predicted that the removal of the term ‘word’ from the brand name indicates an incoming departure from keyword driven advertising. Ramaswamy himself has been quoted saying the brand change “is indicative of where we have been directing the product” – but exactly how this new direction will play out remains to be seen.

When?

The AdWord rebrand was first announced at the end of June, but the official changeover is scheduled to take full effect on 24/07/18. From this point on, all users who wish to continue using AdWords will have to do so using the rebranded Google Ads platform.

Out with the old, in with the new

At a glance, we’ve considered some of the pros & cons of the new Google Ads interface.

Listed below are some of the ostensible & more significant differences produced by the rebrand:

  • Pro: advancement in reporting style – in the new Google Ads interface there is a greater level of detail afforded to the way data is displayed; including the ability to create graphs to visually display data from Ads.
  • Con: The major change in layout has meant those familiar with AdWords have had to learn how to navigate the new layout to find what they’re looking for; the new look is akin to the dashboard style used across other Google services. For the time being this change is making things a little frustrating for marketers.
  • Pro: Showcase Ads – this new Ad product allows advertisers to display a group of products (rather than just one) along with a small amount of text so that brands can more comprehensively introduce their business to a new prospect.
  • Con: Columns in the new Ad interface have been reset meaning specified information is no longer displayed when accessing Google Ads – the upshot of this is more time is spent  seeking out information, when you could already be processing it.
  • Pro: Promotion extensions – this new feature gives advertisers the ability to show and link to specific offers within Ad text. This new addition should result in far greater click through rates, which is always music to marketers’ ears…

 The bottom line

As with anything new, Google Ads has been met with a certain amount of reluctance; infamously, people don’t tend to like change, but we’re sure that brands and businesses will begin to adapt to the features of Google’s Ad rebrand – just as Google’s Ad products will continue to evolve based on feedback from users.

 

Mobile Ad Optimisation

Did you know that 70% of mobile searches lead to that person taking action within an hour?

That action could be a customer calling through to your customer service team, making an online enquiry, visiting your bricks-and-mortar shop, relocating to a desktop PC to finish their transaction, or - if the procedure is simple enough - making a purchase, signing up to your newsletter, or downloading your ebook right there and then.

We Are Social conduct a study into the digital landscape every year. This year's study shows that the percentage of total page views that take place on mobile phones is increasing year on year:

Mobile Study

This is why devising a mobile strategy for your paid search adverts is more important now than it has ever been before.

The landline is a thing of the past. Mobile devices now dominate the communication world, and we're not just talking about making phone calls and texting - we're talking about social media, emails, free messaging services, and much more besides. But young people today aren't just communicating with friends and family members via their mobiles; they're also communicating with businesses like yours. Perhaps they're conducting a search to find out where your shop is, maybe they're passing time on their daily commute with a spot of online shopping. Whatever they are looking for, it's important that you and your business are visible in the right places at the right times.

It is no secret that people - including your customers - are conducting more and more searches using portable devices such as smartphones and tablets. We have been told this on a daily basis by Google, other search engines, and SEM influencers since the age of the smartphone began.

Google reportedly processes more than 3.5 billion searches every day. Last year, the search giant announced that over half of those searches happen on a mobile device. This is just one example of why mobile marketing is a must for any modern business.

How can Designer Websites help with your mobile ad campaigns?

Here at Designer Websites, we have a team of experience PPC specialists who can help your business to get the best possible return from Google AdWords and other pay per click platforms. Before we optimise your paid search campaigns for mobile devices, we will develop a detailed, mobile-specific strategy that's tailored to your business and the market you operate within. This strategy will take the following factors into consideration:
  • How your customers are searching on mobile devices
  • What their situation and intentions are in that moment
  • What type of marketing message they are most likely to respond to

Getting results for your business

Below is a graph showing one clients' conversion performance after we implemented a mobile-specific advertising strategy for them:

Mobile conversion increase

We can clearly see that, while this company's mobile conversions were always higher than tablet and desktop conversions, their mobile conversions grew significantly after we implemented a comprehensive mobile strategy. Furthermore, this business's mobile conversions are continuing to grow even now, with each month surpassing the previous month's total.

So how can you reap the benefits of mobile marketing using paid search? Here are four tips from the mobile search experts here at Designer Websites:

1. Create mobile-specific adverts

The adverts that you see when browsing the internet on your phone are formatted differently to the adverts you see on your desktop PC. In order to ensure that your adverts look great on the small screen, it is vital to create adverts that are formatted correctly.

Creating mobile-specific adverts not only helps with the formatting of the advert, it also helps with the performance of the adverts as a whole. Generally, mobile-specific adverts have a higher click-through rate (CTR) and a higher conversion rate than non-mobile-specific adverts shown in a mobile search.

2. Create relatable ad copy

Creating ad copy that is relevant to your customer's current situation is key.  Consider this example:

A potential customer is enjoying a cup of tea and a slice of cake whilst out shopping. She suddenly remembers that she wanted to find some luxury curtains for the living room, and so she reaches into her bag, pulls out her mobile, and types (or speaks) 'luxury curtains Cardiff' into her Google app.

As luck would have it, you run a fabric store just around the corner from that tea shop. However, since your ad copy doesn't state your location or feature a call to action such as "Come visit our Cardiff store", it is likely that this particular lady will just scroll past your advert.

The same goes for online stores: you cannot guide customers to your shop because you don’t have one, but you can point out to them just how easy it is to buy from your site using their mobile phone. Possible calls to action could include "Buy direct from your mobile" or "Easy purchase from your mobile device". 

People will be able to relate to these adverts because they are addressing their situation at that time. This leads to a higher click through rate and a higher conversion rate.

Mobile CTR increase

In the graph above, we can see that - after implementing more relevant ad copy - this client saw an increase of nearly 3% in their mobile CTR.

3. Create mobile ad extensions

Mobile ad extensions are exactly the same as desktop ad extensions, but they conform to mobile formatting, making them better-looking and easier on the eye. They also provide customers with vital information when they search for your product or service using a mobile device.

It is said that roughly 1 in 3 searches are conducted because the user wants local information. It is vital that you provide this information to them, and this is why location extensions are a must. Not only do location extensions provide users with the ability to search for your business on Google Maps and use a sat nav to find your location, they also provide additional info such as opening times.

Call extensions are another must-have for any mobile advert. The call extension gives searchers the ability to call your store or your customer service desk directly from the search results page.

4. Ensure that your website is mobile-friendly

We're always amazed by the number of mobile adverts we encounter that don't direct users through to a mobile-optimised website. We're always saying that it's crucial in this day and age to have a responsive website, and that truth is getting harder and harder to ignore as mobile users increase.

If your mobile ads are to be successful, your business will need to provide a website experience that is fully optimised for mobile users. The key to mobile advertising success is to make the whole experience as seamless as possible, and this means that your website has to render quickly and correctly on every mobile device.

Not sure if your website and its paid search campaign are optimised for mobile users? Contact us for advice, or follow us on Twitter for more SEM and web design news!

The main purpose of pay per click advertising is to drive high quality traffic from your target market to your website for the lowest cost possible. To do this depends on the relevance of your adverts, your keywords, and your landing pages, both to each other and to your target market. 

Once your keywords, ad groups and landing pages are completely synergised, you will be rewarded with a higher position in Google's SERPs (Search Engine Result Pages), and you will pay less every time someone clicks your ad.  You may also see a metric called “Quality Score” increasing.

Quality score is one of the most important metrics in a Google advertising campaign. Quality score is scored out of 10 (1 being the most expensive and 10 being the cheapest). If and where your ad will be shown on the SERPs is all down to your quality score.  After a recent update, the default quality score for newly added keywords is 6; however this is subject to change very quickly. Quality score is  calculated by an algorithm based on the following factors; 

The relevance of your ad copy - When you are organising your account, it is important to ensure that your keywords are in a tight-knit ad group; this enables you to create ad copy that is relevant to all of the keywords in your ad group. This means that when a potential customer enters a relevant search query into the Google search box, your ad will be relevant to their search. Which leads us nicely onto the next point... 

Click-through rate (CTR) - Even though no one knows just how much weighting CTR has on Google's quality score, it is pretty obvious that Google count this as one of the most important factors, if not the most important. 

If your advert is relevant to the searcher's query, they will click on your ad and enter your site in the hope that they can find a solution to their problem through your company. The more people who click on your advert, the more likely Google are to realise that your website is relevant for this particular search and increase your overall quality score accordingly. To increase your click-through rate, make sure that your ad copy is relevant. 

Landing page - You have now created the tight-knit ad group and created a relevant advert that reflects your keywords. Now you need to think about where on your site you are going to send your traffic. Obviously, you need to send people to a page that is relevant to your keywords, and to your ad copy.

For example, let's say you are creating a campaign for a web design agency that specialises in ecommerce websites, but also provides customers with various digital marketing solutions. The company owner has asked you to create a campaign that focuses on their responsive ecommerce website design service. You will need to point your adverts to your ecommerce landing pages, not your digital marketing pages, as this will decrease the relevance of your adverts, meaning that they will not be shown as much, if at all. Furthermore, if your ads are pointed at irrelevant landing pages, every click you receive will be really expensive, and most importantly, potential customers will click onto the website, see that they are on the wrong page, and leave, increasing your bounce rate.

Unfortunately, people do not often have time to look through your website to find the exact page or product that they require. The less clicks it takes for them to find what they need, the more engaged they will be, increasing the likelihood of the customer completing your goal (e.g. signing up to your newsletter, downloading your e-book, purchasing a product, booking an appointment, or making enquiry about your company). When your tracked goal has been completed, this will be recorded in AdWords as a conversion. An increased click-through rate at a lower cost means that your cost per conversion is decreased, and your return on investment is increased! 

Would you like our professional digital marketing team to manage your paid search campaigns for you? Click here to request a quote, or give us a call on 01146 339050.
We've already explained to you what PPC advertising is; now it's time to look at why you might want to do it. There are many benefits to pay-per-click advertising - here are a few of the big ones:
  • You can set your own budget depending on your advertising goals. If you own an ecommerce website, you will probably want to be a bit more aggressive with your ads; therefore, a larger daily budget would be more beneficial, as you will achieve more clicks and more potential sales. However, this does depend on your market; for example, if you are operating in a very niche market, you might not need a very big budget, whereas if you stock a more widely available product, the keywords will cost more as there will be a higher number of other companies aiming to attract the attention of potential customers.

  • If done correctly, PPC advertising will get you to the top of Google's results pages. Whenever we ask clients about their SEO goals, 95% of them say, "We want to be at the top of Google." Well, by using PPC, you can reach the 'top of Google' instantly - that is, if your AdWords account manager has done a good job and created a top-quality advert for your product. This means that you will get noticed, get clicks, and get sales. Even if you are already at the top of Google's organic results, PPC can still be used to support your current rankings. With your products at the top of the organic results, the PPC results AND Google's Shopping feed, customers would find it difficult NOT to click through to your site!

  • You can target specific demographics. Are you planning on expanding your business to another area of the country, or even to a different country altogether? Would you like to expand and test to see if there is a demand for your product/service elsewhere? Or perhaps you just have a bricks-and-mortar shop, and you only want to advertise to people in the immediate surrounding area? Whatever your target area is, search engine adverts can help you to reach it with ease.

  • You can track everything. Between AdWords and Analytics, you can see where your customers are coming from, what they are searching for, and the paths that they take through your website to come to a purchasing decision. For this, you can see if you are pointing your customers to the correct landing page, as well as if they are converting then and there or if they are just adding things to the basket and comparing prices with your competitors. You can also test the success of the keywords you're using - are people coming through to your site via a broad keyword search, then failing to convert? If so, why aren't they converting? Are they converting, but taking a long time to do so? What are they looking at on your website? AdWords and Analytics can answer all of these questions and more, providing a wealth of valuable information for you to analyse.

  • You can test quickly. Do you remember the good old days of direct marketing, when you'd step through your door to find piles of marketing communications lying on your doormat? Or the days of Web 1.0, when online advertising platforms were nowhere near as intricate as they are now, and you had to sort through hundreds of pages of data? Back then, the campaign results took ages to interpret, and you wouldn't know whether or not a campaign had succeeded until several months later. Nowadays, Google AdWords allows you to see data almost instantly, and meaningful data interpretation can be achieved in weeks instead of months. You can test all kinds of strategies and factors in a very short period of time.

  • You can compete with global companies. Whether you're a one-man band selling products out of your garage, a modest SME, or a multi-national company, you'll be in direct competition with everyone else when it comes to PPC advertising (something that was unheard of until quite recently). Don't let this put you off, though - sure, the big companies may have a slightly larger budget than you, but if you're clever with your advertising, you could well receive a better response than a large company that's been around for years.
If you would like to try PPC advertising for your company, we strongly recommend hiring an experienced PPC expert to handle your account for you. Click here to request a PPC management quote from Designer Websites, or give us a call on 01446 339050 to discuss your requirements and, if necessary, set up a meeting with our AdWords specialists.
First Encounters logo
 
First Encounters Ultrasound is a company that provides private pregnancy scans for expectant parents. They have state-of-the-art clinics in Bristol, Cardiff, and Swindon, and are among the UK's leading experts on 3D/4D ultrasound technology.
 
While First Encounters offer a variety of different scan packages, the company specialise in 4D ultrasound scans, which allow you to get a detailed look at your unborn baby:

 
We recently designed a new website for First Encounters Ultrasound, and since then, they've seen a major boost in traffic and enquiries. The new and improved version of their website (www.firstencounters.co.uk) went live on the 2nd of June 2015; the following thirty-day period saw an 18.79% increase in organic Google traffic. That's almost 800 extra visitors over the course of just one month!
 
Traffic stats from Google Analytics.
 
This additional traffic comes thanks to some superb organic rankings. At the time of writing this post, the website now appears on the first page* of Google results for a number of relevant keywords, including 4d scan, 4d pregnancy scan, and gender scan (*please note that Google results may vary based on your location).

Responsive Design & Mobile Traffic

One of the biggest driving factors behind the decision to redesign the First Encounters website was the continuing swing away from desktop computers and towards mobile browsing. The First Encounters team wanted a site that would look good and function well on smartphones and tablets (as well as on larger devices), and our web design specialists rose to the challenge as usual, creating a responsive, user-friendly website that adapts to any screen size:

 
 
We are very proud of the website that we created for First Encounters, and sure enough, our efforts to make the site 'mobile-friendly' yielded great results. After the new site went live, First Encounters saw a 66% increase in mobile traffic, and a 27% increase in traffic from tablets:
 
Stats from Google Analytics.
 

PPC Advertising: Google AdWords

Once we had completed the new First Encounters website, our PPC specialists were asked to take over the company's Google AdWords account. Within thirty days, we had increased the site's AdWords traffic by a spectacular 90% (roughly 1,160 extra visitors) - and all without any change to the company's AdWords budget!
 
 
First Encounters received a total of 315 bookings in June 2015 - their highest monthly total to date! Here's what Warren Boulton, the company's Commercial Director, had to say about this outcome:
 
"As a company targeting a particular audience within a specific demographic, our website is the foundation of our marketing strategy. However, in recent times, it had become increasingly evident that our continued growth and development in both existing and new territories would require an online presence that reflected the changes in SEO criteria, combined with compatibility across the multitude of devices from which our site is accessed.
 
"In response to these demands, Designer Websites have developed a fully responsible website that provides clear functionality across all platforms, particularly the mobile and tablet devices that our clients commonly use. The search engine optimisation used in conjunction with this design has enabled us to achieve the #1 in many Google organic listings within one month, and their continued support with social media and news blogging further assists with this cause.
 
"The Designer Websites team are friendly, professional, and extremely knowledgeable, delivering results in a timely manner and providing a highly commendable service from an extremely trustworthy organisation."
 
Can we help your company to succeed online? Would you like us to create a mobile-friendly website for you, or manage your AdWords accounts? Whatever you need, you can get a quote here.