In this blog, we bring to you all of the major talking points from across the world of SEO, PPC, digital marketing and tech to ensure you're kept up-to-date and not missing out on anything important! This will be the first edition of a weekly DW roundup blog, so be sure to keep an eye out each week! So, what are we waiting for? Let's get into it...

Google launches a new algorithm to better understand useful and timely information

The Vide President of Search at Google, Pandu Nayak, announced that the tech giants have released an update to how their search algorithms to keep featured snippets up-to-date with fresh and relevant information. 

This latest release aims to make sure that Google provides searchers with answers that are not just accurate but also timely. Here is what Google said in their announcement:

"As part of our ongoing efforts to make Search work better for you, a new algorithm update improves our systems’ understanding of what information remains useful over time and what becomes out-of-date more quickly. This is particularly helpful for featured snippets, a feature in Search that highlights pages that our systems determine are most likely to have the information you’re looking for. For queries where fresh information is important, our systems will try to find the most useful and up-to-date featured snippets." 

Google adds 'get a quote button' to Google business local knowledge panels 

Google has added a new call-to-action button to service-level businesses in the local knowledge panel for listings that have Google My Business messaging turned on. The reason behind this addition is clearly to make more searchers use Google's messaging feature. By making this button more noticeable, businesses are bound to get more messages via Google Messaging. Remember to get this feature, you will need to have messaging enabled. Click here for instructions.  

Apple is reportedly releasing three 5G iPhones in 2020

With more and more networks beginning to roll out 5G networks, phone manufacturers are starting to release phones that will be able to access them. One of these manufacturers is of course Apple. Many reports have previously stated that Apple is set to release a 5G-compatible phone in 2020, however, according to new reports, all three of their 2020 mobile devices are set to support the 5G network. 

Google temporarily banned from listening to voice recordings 

Regulators in Germany have ordered Google to stop listening to voice recordings from people using its Assistance software in the EU. The ban will last for three months while Germany's data watchdog conducts an investigation. 

 A small percentage of voice recordings made into Google's Assistant service are heard by human workers and third parties, with the intention of better understanding people's search queries and improving the software. Those recordings, however, have the potential to include private and sensitive information. Other tech companies such as Amazon have also come under fire for how they use their voice data.  

To keep up with further news and updates from around the tech and digital marketing world, be sure to follow us on Twitter!

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A&L Scrap Car Dealers, the new addition to A&L Vehicle Recycling, is a family-run scrap car dealership located in the heart of Barry, South Wales. With more than 10 years’ experience within the scrap car and recycling industry, A&L provides professional and reliable services that their customers within the local and surrounding areas can trust. A&L’s business has been developed throughout the years on the excellent recommendations of their loyal customers in both scrap car and scrap metal services. However, without an established online presence apart from a few listings in local directories, A&L weren’t fully able to reach a wide range of customers that could elevate their business to the next level. That’s where we came in!

How did we help?

A&L approached the team here at Designer Websites as they were looking to build the online presence that the company desperately needed. Having been without a website, potential customers were having to find information on the company and the services that they provided via directory listings or through the business’ Facebook page, both of which contained scarce details. We were tasked with creating a functional website that delivered the important information about the company and the services that they offered as well as integrating a quote system that potential customers could use to discover the value of their car if they were looking to scrap it.

As A&L had no previous website, our design, SEO and development team had to work from scratch to deliver what was needed. As a result, comprehensive keyword research was conducted in order to identify industry-specific search terms, so that pages could be designed and created to include optimised copy and SEO. This enabled A&L to better capture online searchers and rank highly within search engine results. Once the design and copywriting were complete, we created the unique quote system that allowed users to input their car’s registration number and receive a free, no-obligation quote for the value of their car. This was developed in-house with every step of the process carefully curated, including a postcode lookup, which helps populate address fields. The quote system has been integrated with https://ukvehicledata.co.uk/pricing in order for accurate and reliable vehicle data to be pulled and displayed to the user.

We are proud to announce that the new A&L Scrap Car Dealers website is now live and can be viewed here!

If you are interested in having an existing site re-designed or having a new, bespoke site developed for your business, then please feel free to get in touch with the Designer Websites team below.

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It’s pretty safe to assume that what was once dubbed a ‘fad’ that was destined to fade away, has now surpassed all expectations and has become a staple in the lives of millions of people across the world.

Over the past few years especially, voice search has experienced a monumental increase in use and popularity offering online users a different way to search the internet and gather the information they need, with 55% of teens and 41% of adults using voice search more than once a day (Google) and voice search alone growing 35x since 2008 (KPCB). The growth of voice search isn’t expected to slow down either, it is predicted that by 2020 50% of all searches will be made by voice (Comscore).

But why has voice search grown so much? Lets’ take a look!

There are 2 main reasons behind the rise in popularity:

1. Searching with your voice is faster than typing - According to Bing, searching with your voice is 3.7x faster than typing. With faster searches comes faster results, so there’s no surprise as to why more people are choosing to use their voice rather than a keyboard.

2. Voice search is perfect for mobile searches – The popularity and increase in accessibility to mobile devices have, in turn, resulted in the increase of voice search. With 60% of mobile searchers using voice at least ‘some of the time’ (Stone Temple).

The features of voice search

Searching with your voice is very different from searching through typing, so naturally, its characteristics and features are going to differ from traditional search. This is something SEO’s will have to bear in mind and consider if they are to cater for this new, emerging search market and take advantage of the changing online landscape. Again, there are a number of driving forces behind voice search; how people search, when people search and what people search for.

How people search

The emergence of voice search has changed the way in which people search for information in 2 ways. Firstly, searches are now longer and secondly, searches are more conversational.

Traditionally, when we use a keyboard to search for information, we tend to use short phrases to find what we need because it saves physical effort. Using voice search on mobile phones and voice assistants such as the Google Home or Amazon Echo, allows searches to become more conversational, however, as these devices are powered by artificial intelligence, making them smarter the more we use and interact with them. Therefore, there is less need to use shorter, ‘computer language’ searches with a now greater emphasis on natural, human-like dialogue.

When searching for the best way to clean a composite deck on your computer or phone, you may type ‘composite decking cleaning’ into the search bar. This is what we would consider, ‘short, computer language.’ When using voice search, however, you’re more likely to say ‘how do I clean composite decking?’ The first search is shorter, only containing 3 words, whereas the second is longer with 6 words. Purna Virji of Moz found that speech searches tend to be longer through the tail.

It’s important to remember to not make the mistake of likening voice search optimisation to using long-tail keywords within your content. Voice search is much more likely to contain question phrases, which has a big impact on how we conduct keyword research and on-page SEO.

Content needs to give users direct answers to the questions they’re asking, otherwise, it’s going to be very difficult to get your content to the people who need it. A great way to find commonly asked queries around a particular subject is to use a tool called Answer the Public. Simply enter a keyword to receive a bunch of related questions around that keyword. Here’s what we get when we search for ‘composite decking’.

Each one of these natural language phrases is an insight into the mindset of your target audience that allows you to tailor your content to match their queries.

When people search

As a result of voice search being much more convenient, people are using it in more places and on a more regular basis than ever before. According to Google, ‘near me now’ searches have increased by 150% over the last two years, with these searches happening in places that you may not expect.

A survey conducted by Stone Temple found that users were significantly more likely to use voice search in public places last year in comparison to the previous year. Places such as gyms, cinemas and even public toilets! Proving that searchers have a lot more local intent when they’re searching on their mobile phones.

As a result of this, SEO’s can gain increased traffic by carefully incorporating a number of distinct keywords into their content. Such as

• Landmarks around businesses
• Including ‘near me’ in title tags, meta descriptions, anchor texts and internal links
• Including phrases that people use to describe the area around your locations
• The titles of local organisations that are relevant to your business

This is further emphasised by the fact that in 2016, 22% of people used voice search to find local information (Internet Trends Report) and that 50% of local mobile searches by a consumer lead to a store visit in a day. There’s no greater incentive to optimise for voice.

What people search for

Voice changes how users get their search results. Slowly but surely, Google is moving away from a search engine where people go to gain masses of information, to a place where people go to gain instant answers. This trend is emphasised by the introduction of SERP features such as Knowledge Panels and Featured Snippets, which has resulted in the number of organic clicks dropping as the information and answers that users are searching for are appearing right there in the results.

Google is implementing the same answer-focused algorithms to provide voice searchers with results as the intent of their searches change. So, enabling your content to answer the common questions that searchers are asking by targeting SERP features such as Featured Snippets is the best way to be shown for voice searches.

Optimising for Voice Search

Now that we’ve looked at the main characteristics that voice search has changed about traditional search and briefly on how you can manipulate your content to satisfy these changes, we can now delve a little deeper into the technical aspects of how to optimise your website and business for the best voice search results.

Utilise structured data

Schema markup, also known as structured data, is a great way to optimise the content on your website for search engines to pull it and offer it to voice searches.

If you do not know what schema markup is, visit our previously written blog here to learn more. Essentially, schema markup is metadata. Data about the information on your website, which is found within your site’s source code. Searchers cannot see this data, but it helps search engines to organise and classify your content such as opening hours, contact information and address.

As previously stated, voice searchers usually want instant answers. By enabling search engines to classify essential business information as such will give you a greater chance of being ranked over competitors. Google has recently announced support for new FAQ structured data. Making it easier for your answers to commonly asked questions to be classified by Google and presented to users in both normal and voice search.

Submitting a detailed sitemap to Google and ensuring your structured data pages aren’t blocked by robots.txt and other control methods are greats ways of getting your content classified also.

Claiming your Google My Business listing

As we touched on above, voice search experiences a high number of local queries by searchers. Therefore, it is essential to claim your Google My Business listing, where you can input your business’ name, address, contact number and description.

Another important feature is choosing relevant categories that your business falls under. Selecting the correct category can be the difference between your business appearing at the top of voice search results or not.

Become mobile-friendly

As mobile phones are one of the main devices in which voice searches are performed, you need to ensure that your website is mobile friendly. Google recommends a responsive website that loads fast, which again you can learn more about in our blog here. With voice searchers wanting instant answers to their questions, your website will need to load information as quickly as possible.

Once your website design and speed are up to scratch, you can now focus on your content. In order to rank for voice searches, ensure your content is optimised for it to be scanned quickly. Leave a lot of white spaces, use short sentences, small paragraphs with simple words and engaging sub-headings.

Answer customer questions in blog posts

We identified above that voice search has changed how people search. With robotic keywords being replaced with longer, more conversational keywords as users look to receive direct answers for commonly asked questions around a particular topic and even provided a tool to help understand the common queries around a particular search term. This is a great starting point to understand what information searchers in your industry are looking for.

Once you understand the questions commonly asked by searchers, you are then able to create content to cater to them. One way to do this is to create a FAQ page which provides short and concise answers to all of the frequently asked questions from your customers. Another is to create dedicated blog posts that focus on single questions. Here you have more freedom to answer a question in more detail, giving search engines more content to choose from and give back to voice searches.

Creating content around your customer’s common queries dramatically increases your chances of appearing higher in voice search results.

Voice search and its impact on users and businesses over the last decade has changed dramatically. Its future is unpredictable, but recent years have shown us that it is not slowing down anytime soon. Therefore, it is important that marketers and business owners do not ignore this trend and instead understand how to best optimise their website and content for voice. It is not easy, but by optimising for voice search your content will become more ‘human’ and will accommodate will ever-changing dynamic of online search.

Each year, Google hosts its I/O keynote event where they share their upcoming innovative hardware and software updates with the world. This year, the keynote was held at the Shoreline Amphitheatre of Mountain View, California and yet again, Google unveiled a whole host of changes and updates across their product line and operating systems.

Introduction  

The event kicked off with speaker Sundar Pichai reiterating Google’s mission to ‘organise the world’s information and make it universally accessible and useful’ and how this translates into what Google does and what they’re trying to do. He mentions that Google has transformed from a company that helps with finances to a company that ‘helps you get things done’, and how they are achieving this new rhetoric with the help of their new products and services. Sundar moves on to say that building a more helpful Google starts with search, the core aspect of Google, and demonstrates some of the changes coming to search, starting with more detailed news and podcast results. Sundar claims that what’s most helpful and understanding in the world is ‘visual information’, which leads onto the first major highlight of the event!

Visual information – AR in search

The first innovative feature shown off was the inclusion of augmented reality right into search results. Now, you can get 3D models within search results that can be brought into the real world with the help of your device’s camera. Google’s AR and Google Lens VP Aparna Chennapragada demonstrated the new feature to watching crowd where she brought to life a human muscle, a pair of shoes and a terrifying great white shark! These 3D models aren’t just to play with however, they can be used to help with shopping (seeing how a pair of shoes look with a particular outfit), or with education (seeing how a certain muscle flexes and extends). Google has partnered up with many organisations such as NASA and New Balance to integrate these AR images into your results.

A smarter Google Lens

Google Lens is the AI assistant that works with your smartphone camera provide users with ‘visual answers to visual questions.’ Google has made improvements to the Google Lens so that it can now leverage Google’s extensive amount of data to help you choose what to eat at a restaurant for example, simply by pointing your smartphone’s camera at the menu. Here, Google Lens will display the most popular dishes, images of what they look like and customer reviews. It can even help with splitting the bill! Further demonstrations are shown in the integration of Google Lens with Translate. Here, Aparna demonstrates how Google Lens can help with translations of unfamiliar text with providing not just text translations but with audio, highlighting each word as it’s read out to give you more context on what the text means

Assistant becomes more helpful

Thanks to developments within recurrent neural networks, Google has been able to create new speech recognition and language understanding models to make Assistant perform locally on your smartphone. This has resulted in speech procession at near zero latency and transcription in real time, even completely offline. The new and improved Assistant will now understand your questions and queries and provide you with answers up to 10-times faster. Multitasking across several apps is now possible with Continued Conversation, where you can make a number of requests in a row without the need to say “Hey Google” every time. The Assistant will now use what it learns about you to better understand the context of what you say and offer more personalised suggestions as it learns your daily routine and preferences in entertainment, style and food. A new ‘Driving Mode’ will also provide hands-free assistance when you’re navigating the roads with Maps or Waze.

Duplex can now use the Internet

Google introduced Duplex to the world last year in extraordinary fashion, in which Google Assistant was able to make phone calls for you to perform services like book a table at a restaurant or a hair appointment. This year, Google announced that Duplex has learned to use the Internet! Demonstrated on stage where we see Assistant book a rental car, Duplex will filter through the booking site, entering all of your details as it navigates – there goes the ‘I am not a robot’ defence!

Auto-delete Google’s data collection

With the recent hysteria and spotlight over privacy and data, Google has made an attempt to curb the user’s worries by allowing them to micro-manage what data Google holds. Coming in the not so distant future to Location History and Web & App Activity is the new ability to select a time limit for how long you want your activity data to be saved (3-18 months) and any data older than the selected time will be automatically deleted from your account.

New low-budget Pixels

Despite the popularity of the Google Pixel range, Google realised that the pure Android smartphones ended up being priced above the affordable levels that made so many customers fall in love with the Nexus phones many years ago. As a result, Google is going back to its Nexus roots with new low budget Pixel devices. In addition to the new devices, Pixel owners will also benefit from the new features such as the anticipated AR directions in Google Maps, robocall screening and enhanced battery life.

Google Home and Nest combine

One of the final announcements of the event saw the introduction of the new Google Nest device, which sees the power of the Google Home and Nest combine. Here, your Google and Nest accounts will combine to give you greater control and security over your smart home devices. As part of this merger, the Google Home Hub has now become Google Nest Hub.

And there it is! All of the major announcements from this year’s Google I/O event! For more information and details, visit the official site dedicated to the event here - https://events.google.com/io/schedule/events/

Hyper Recruitment Solutions is the science-based recruitment business set up by 2012’s The Apprentice winner Ricky Martin after receiving an investment of £250,000 from co-owner Lord Alan Sugar. Specialising in science jobs, HRS help to match some of the biggest employers in the country with the most talented and vibrant job seekers to fill crucial roles and positions within sectors such as engineering, biotechnology and pharmacy.

We’ve been working with Ricky and the HRS team ever since they launched way back 2012, assisting with their original website design and development, and a number of redesigns since. Sometime last year, Ricky contacted us as he was hoping we would once again be able to provide our professional services to bring his website up to date with another redesign, providing it with the contemporary look and feel it now craved, as well as some additional technical features which enhance the user experience even more. 

How did we help this time?

Firstly, we updated the design to a more modern look! We also enhanced the code using the very latest coding technologies, standards and optimisation techniques. We have made the new HRS website much easier to navigate, highlighting the essential information needed by both employers and job seekers, as well as the vital advice and support aimed at successful candidates who have acquired important roles within organisations. Along with this totally new redesign, we also fully integrated their chosen in-house software solution, namely RDP Pro, into the website using the latest RDP API. The integration means that the HRS staff can focus on using RDP Pro, whilst the website automatically pulls information on positions offered through the company, without any need to manage the website. The integration with RDP Pro also allows job boards to be automatically populated, thereby simplifying the internal management of job advertising. This seamless integration means jobs instantly appear on the website, perfect for eager jobseekers! 

As well as this bespoke integration with RDB Pro, we have also introduced new features to the job search such as job alerts and the ability to save individual jobs to a wish list. Increasing the level of interaction and functionality that potential recruits have with HRS. 

With simplified menus, sleek new page layouts and a host of new features, we're sure that both Ricky and Lord Sugar are as proud of the new look as we are. Despite the new design, we haven't compromised any of the things that made the previous site great such as incredibly fast loading times and responsive pages, allowing users to have the same great experience no matter what device they are using! 

You can visit the new, fresh-looking HRS website here: www.hyperec.com 

If you’re looking for a bespoke, professional-looking website for your business, please don't hesitate to get in touch with the team here at Designer Websites for a free, no-obligation web design quote.

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